Current jobs related to Customer Assistant - Bolton - Vue

  • Customer Assistant

    4 months ago

    Bolton, United Kingdom Vue Full time

    **THE TRAILER - THE ROLE** We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Bolton. Vue Bolton has 12 screens and is located within the Middlebrook Leisure Park. Vue Bolton is easily accessible by road, and has free parking for employees on site. Our nearest train station is Horwich...

  • Customer Assistant

    4 months ago

    Bolton, United Kingdom Vue Full time

    **THE TRAILER - THE ROLE** We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Bolton. Vue Bolton has 12 screens and is located within the Middlebrook Leisure Park. Vue Bolton is easily accessible by road, and has free parking for employees on site. Our nearest train station is Horwich...

  • Customer Service Assistant

    4 months ago

    Bolton, United Kingdom EG Group Full time

    **Role**:Customer Service Assistant - Nights **Location**:Bolton, BL6 5UZ **Hours**:Part-Time Hours Available **Hourly Rate**:£11.75 above 21 | £10.00 aged 18-20 **Bonus Scheme**:Quarterly Bonus Incentive! **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is **£11.75 above 21 and £10.00...

  • Customer Assistant

    4 months ago

    Bolton, United Kingdom Lidl Full time

    Summary £11.40 up to £12.30 per hour - This isn’t stacking shelves. This is feeding families. *As of the 1st March our pay will be increasing to £12.00 - £13.00 per hour* As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on...

  • Customer Service Assistant

    3 months ago

    Bolton, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Horwich, BL6 5UZ **Hours**: Part-Time / Permanent **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group As one of the world's leading independent convenience retailers, our vision is to provide the best level of service to our valued customers. We owe our...

  • Customer Service Assistant

    4 months ago

    Bolton, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Bolton, BL4 9BW **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...

  • Customer Service Assistant

    4 months ago

    Bolton, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Bolton, BL1 7LR **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...

  • Customer Service Assistant

    3 months ago

    Bolton, United Kingdom EG Group Full time

    **Role**:Customer Service Assistant **Location**:Bolton, BL3 2NU **Hours**:Part-Time / Permanent **Hourly Rate**:£11.75 above 21 | £10.00 aged 18-20 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...

  • Customer Service Assistant

    4 months ago

    Bolton, United Kingdom EG Group Full time

    **Role**:Customer Service Assistant **Location**:Bolton, BL6 5UZ **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...

  • Customer Service Assistant

    4 months ago

    Bolton, United Kingdom EG Group Full time

    **Role**:Customer Service Assistant **Location**:Bolton, BL1 7LR **Hours**:Part-Time/ Permanent **Hourly Rate**:£11.75 above 21 | £10.00 aged 18-20 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...

  • Customer Service Assistant

    1 month ago

    Bolton, United Kingdom EG Group Full time

    Role: Customer Service AssistantLocation: Bolton, BL1 7LR Hours: Part-Time / Full-Time Hours Available / Permanent Hourly Rate: £11.75 above 21 | £10.00 aged 18-20 Aged 18+ Bonus Scheme: Quarterly Bonus Incentive! Company: EG Group As one of the world's leading independent convenience retailers, our vision is to provide the best level of service to our...

  • Customer Service Assistant

    3 months ago

    Bolton, United Kingdom Petrol Service Stations Full time

    We are on the look out for Customer Service Champions to join our team! The role of a Customer Service Assistant within a Petrol Station involves a range of tasks, including advising and Serving Customers, Till operation, Stock Replenishment /Rotation / Merchandising, Cash handling and carrying out Housekeeping activities according to set procedures. **Job...

  • Customer Service Assistant

    4 months ago

    Bolton, United Kingdom Smashville Full time

    We are on the look out for Customer Service Champions to join our team! The role of a Customer Service Assistant within a Petrol Station involves a range of tasks, including advising and Serving Customers, Till operation, Stock Replenishment /Rotation / Merchandising, Cash handling and carrying out Housekeeping activities according to set procedures. **Job...

  • Customer Services Assistant

    4 months ago

    Bolton, United Kingdom saha Full time

    **About The Role**: **Are you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people and creating sustainable communities?**Are you a positive, people-oriented team player and manager who thrives on getting the best deal possible for tenants and developing their strengths, talents and the community they live...

  • Customer Service Assistant

    6 days ago

    Bolton, United Kingdom B&M Retail Full time

    We are currently recruiting for Customer Service Assistants to join us at our store in Westhoughton, Bolton! We are looking for Store Colleagues to join us on a temporary basis & support our busy Christmas period! These are temporary part-time positions with 12 hours per week guaranteed. We offer various, flexible shift patterns including weekends...

  • Experienced Kitchen

    4 months ago

    Bolton, United Kingdom The Octagon Theatre Full time

    **Kitchen Assistant** **Do have food preparation/ Kitchen experience?** **Do you have experience in a customer service role?** We are looking for enthusiastic, hardworking and experienced individual to join our kitchen team as a Kitchen Assistant. This job includes shifts assisting the chef in the kitchen to deliver an exciting and varied menu and may...

  • Customer Experience Assistant Receptionist

    4 months ago

    Bolton, United Kingdom Oxford Innovation Space Full time

    We are pleased to announce that an opportunity has arisen for a full-time Customer Experience Assistant to join our fantastic team at Wellsprings, Bolton. This is an exciting opportunity to help manage a brand-new innovation centre in the heart of Bolton: The Wellsprings will join our growing Greater Manchester cluster of innovation centres and its team...

  • Customer Service Assistant/supervisor

    4 months ago

    Bolton, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/Supervisor - Bolton** **Hours per week: 30 hours per week,** **Hourly rate: £11.50 - £13.50 per hour** **This role is a mixed shift pattern therefore you must be available to cover days, evening shifts, night shifts and weekend shifts.** **If working between the hours of 11pm and 6am, you will receive an...

  • Customer Service Assistant

    4 months ago

    Bolton, United Kingdom Northern Trains Full time

    **BUSINESS FUNCTION**:Customer Service **GRADE**:RO2S **SALARY**:£20,251 to £22,107 per annum **ROLE TYPE**:On Site **HOURS**:35 per week Is offering excellent customer service 'Your Thing'? At Northern, we play a vital role connecting millions of people to work, leisure and education opportunities. We operate 2,500 services a day to more than 500...

  • Night Customer Service Assistant/ Supervisor

    4 months ago

    Bolton, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Night Customer Service Assistant/Supervisor, Bolton** **Hours per week: 30 (3x shifts)** **Hourly rate: £11.50 - £13.50 per hour** **Shift pattern (if applicable): Night Shift. You must be able to work the Night Shift from 10pm - 8:30 am. You must be fully flexible from Monday - Sunday to work a minimum of 3 shifts per week.** If working...

Customer Assistant

3 months ago

Bolton, United Kingdom Vue Full time

Overall Purpose of the role: As a Vue Brand Ambassador, always provide friendly and helpful customer service whilst also meeting individual customer needs in order to deliver an unrivalled cinema experience.

Friendly and Helpful

Smiles and makes eye contact when greeting and saying goodbye to customers.

Is polite, friendly and welcoming to all customers and visitors, showing an interest in helping them.

Cares about the customer’s cinema experience and proactively looks for ways to help customers in order to make their visit the best it can be.

Gives accurate information about any of the films showing, including what each film is about, what day(s) of the week it is on and start/end times for the next showings. Using knowledge of film types and show times, confidently recommends alternative films for customers to watch if their first choice is sold out.

Shares interesting facts, stories, statistics and information, of the full range of products and services available to customers at appropriate points in their Journey. 

Builds up a sense of excitement about the product and the Vue experience, demonstrating the value of our film and food offers whenever customers visit us and whatever they choose to buy.

Informs customers about the food and drinks that are on sale, where to get them and the best way to buy them.

Treats colleagues, customers and visitors with respect and is always approachable.

Own What You Do

Takes pride in appearance and presentation by ensuring that uniform is worn at all times and is clean, tidy and compliant with the Vue dress code.

Is a reliable team member and turns up on time for allocated shifts.

Proactively works at keeping all areas of the cinema clean and tidy (e.g. serving counters, kitchen area, screens, toilets, foyer, corridors, staff room etc).

Understands the daily tasks that need completing, actions them to the required standards and informs members of the management team if help is required or further action is needed.

Clearly understands current key promotions and campaigns and relevant action in order to deliver cinema targets.

Ensures the cinema environment is always safe for both customers and colleagues by informing an appropriate member of the management team when spotting behaviour that seems suspicious or appears to be breaching Health and Safety regulations, company rules, policies or procedures.

Positively works through all training in order to become and remain competent in the role.

Make Things Happen

Always puts the customer first by quickly establishing what they need and delivering it in a prompt and efficient manner.

Takes action to serve customers quickly and efficiently at the till, helps to manage queues and keep service levels high.

Spots situations that need immediate attention and quickly reacts to ensure that they are resolved (e.g inform management team of disruptive customers, spilled popcorn is cleaned up, ensure pic ‘n’ mix boxes are replenished, spilled drink is wiped away etc).

Offers help to team members that need it, without waiting to be asked.

Make Informed Decisions

Maximises film ticket sales by telling customers about the prices and value we offer on different days and at different times of the day e.g. teen, family, etc.

Adds value to film choice by telling customers about the options they have when choosing their film e.g. VIP seats, 3D and Over 18 screenings.

Maximises retail sales by recommending food and drink offers that will suit the customers needs (e.g. go large, combos, food and drink promotional offers, etc).

Maximises cinema profitability by ensuring that all personal actions and decisions contribute to achieving the required cinema targets and scores for the following: Items per transaction, Hit Rate, Spend Per Person (SPP), Cost of Goods (COGS), Yield levels (portion control) and Customer Satisfaction Index (CSI) scores.

Asks a member of the management team when not clear about the above targets and how to achieve them.

Find A Better Way

Asks questions about how the cinema operates in order to learn new things and get a better understanding.

Looks for better ways of doing things and is naturally curious about how the cinema can improve its customer service or the way activities are carried out.

Comes up with good ideas to improve customer service and daily tasks/activities and shares them with the management team.

General

For business need reasons, or as part of your development, you may be asked to take on additional tasks or responsibilities.

Person Specification:

Knowledge & Experience

Knowledge of and an interest in cinema industry including a passion for film/ film making Knowledge and experience of working with people with the flexibility to respond to a diverse group of individuals/customers

Skills

Excellent interpersonal and communication skills Confident when dealing with different people both internally and externally Ability to work independently and demonstrate initiative Ability to learn new skills and adapt to new situations Ability to work well under pressure and as part of a team

Personal Behaviours

Ownership: Is proactive and takes personal responsibility and initiative to get the job done to a high standard Tenacious: Self starter, determined to succeed with the drive to deliver outstanding results Adaptability: Able to adjust to changing circumstances or demands Self-Motivation: Takes pride in their own performance and the quality of work they produce Good sense of humour

Summer Temp position working as a Customer Assistant in a Cinema. 

Position will run from July until Sept with the chance of extending to a permanent role, depending upon employee performance and vacancy availability.

Summer Temp position working as a Customer Assistant in a Cinema. 

Position will run from July until Sept with the chance of extending to a permanent role, depending upon employee performance and vacancy availability.