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Spa Receptionist

2 months ago


Morecambe, United Kingdom Lancaster City Council Full time

The Role  

This post offers an exciting opportunity to work at the award-winning Tranquil Spa at Salt Ayre Leisure Centre, providing a high standard of first line support to clients, dealing directly with customer enquiries, taking bookings and requests. 

The successful candidate will be required to take all forms of payment and ensure a high quality of customer service is always maintained.

The post holder must also be able to recommend relevant Spa Products to the Customers following Treatment and prior to use in the Thermal Experience.

This post is permanent. The hours of work for this position are 6 per week, working Sundays. Evening work may also be needed, and there may be the opportunity for overtime if required. You will be based at Salt Ayre Leisure Centre.

About You

You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.

Our Benefits

Lancaster is a great place to work, as well as being part of something special you will also benefit from:

  • Generous annual leave allowance
  • Local Government Pension Scheme
  • A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.

Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.

We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.

At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve, and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.

We are a disability confident committed employer.

Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date then your application will have unfortunately been unsuccessful in progressing to interview.

Interview date: TBC