Customer Service Administrator

3 weeks ago


Brentford, United Kingdom Right Now Recruitment Full time

Are you currently looking for a varied and fast paced role within Customer Service?

Would you be excited by the prospect of working for an ambitious, family run company? Are you seeking an opportunity for self-development?

Our client based near Brentford are seeking a customer focused individual to join them at their head office to be the face of the company.

Please note: Due to the location, you will need your own mode of transport

Job title: Customer Service Administrator

Salary: £24k - £26k

Hours: 40 hours per week, Mon - Fri, 08:30 - 17:00

Location: Brentford, Office based

Role type: Full time, Permanent

Responsibilities of a Customer Service Administrator:

  • Be the first point of contact, greeting all visitors
  • Answer all incoming calls and emails
  • Deal with all post and couriers
  • Open and close the reception area
  • Manage security and access control
  • Work closely with the facilities coordinator
  • Support the facilities team with the in-house ticketing systems, allocating jobs across whole business (21 sites)
  • Process invoices
  • Obtain quotes
  • General reception duties, i.e. manage stationary, always keep reception tidy
  • Ad hoc duties as required

Desirable:

  • Keen interest in personal career development
  • Ability to work independently and as part of a team
  • Strong communication
  • IT literate
  • Attention to detail
  • Customer service experience


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