Hot Tub Assistant

2 months ago

North Devon District, United Kingdom The Mole Resort Full time

Maintenance Hot Tub Assistant



Location:  @The Mole Resort 



Salary: £11.50 per hour 



Hours: 16-40



Deadline to apply: November 1st 2024



 



Here at The Mole
Resort we have launched a brand-new resort set
in acres of beautiful Devon countryside, jam-packed with delicious food and
drink and a whole lot of exciting activities.



As a Hot Tub assistant, you will be
responsible for delivering an exceptional hot tub service to our guest by way of standards and hygiene .



What will I be doing?



As a Hot Tub assistant at The Mole, you are
responsible to make sure the hot tubs are prepped, tested and presented to our guests in a  timely fashion.



·       
Following directions from the Facilities Manager with regard to work load and priorities.



·        Safely use chemicals and equipment in line with current regulations.

.        Safely prepare tubs for arrivals  ensuring the best guest experience.



·       
Adherw to operating procedures and working risk
assessments to facilitate an efficient service to the business and our guests.



·       
Highlighting any stock requirements and reporting
any major maintenance issues to the maintenance manager.



·       
Dealing with guests in a professional, friendly
manner, anticipating their needs, and providing a maintenance service to exceed
their expectations.



·       
Ensuring Health and Safety regulations, manual
handling, and COSHH requirements are adhered to, and always working within
health and safety resort policies.



·       
Communicating effectively with other departments,
promoting the resort's facilities whenever possible and displaying positive
teamwork.



·       
Keeping a tidy and safe work environment.



·       
Complying with brand operating standards, attending
and completing any required training, and acting on any reasonable request made
by the management team.



·       
Complying with the hotel Health & Safety
Policy, emergencies, evacuation, and security procedures, and behaving in line
with the Company's environmental and energy-saving initiatives.



 



What are
we looking for?



 As a Hot Tub assistant at The Mole, you should
maintain the attitude, behaviours, skills, and values that follow:



·       
Positive attitude and willingness to learn.



·       
Good communication skills.



·       
Commitment to delivering high levels of
customer service.



·       
Have a keen eye for detail.



·       
Possess knowledge/experience on the
requirements for looking after a Hot Tub.



··       
Flexibility to respond to a range of different
work situations.



·       
Ability to work on your own or in a team.



 



What’s
in it for me?



There’s plenty of
perks when it comes to joining the Mole Resorts team which include;



·       
Competitive rates of pay, reviewed annually.



·       
Discounts available across a range of quality
products from supermarket shopping to wellington boots



·       
Local cinema and days out discounts.



·       
Employee Assistance Programme to help with
life’s challenges.



·       
Complimentary use of spa facilities



·       
50% Discount on food at the Resort



·       
Restaurant and hotel discounts across the
region.



·       
Share of service charge



·       
Staff fully equipped rest area with staff meals



·       
Flexible working and shared holiday



·       
Attentive onboarding programme



·       
Fantastic discounts across L+R Hotels



 



We are in the process of building a team that we can
develop through support and training to further your career, resulting in
opportunities for progression in a fantastic location.



We value each and
every staff member so please come and join us, who knows where it will take
you?

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