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Office Manager, Employee Experience

4 months ago

London, United Kingdom Veson Nautical Full time

Description

Internally, this position is titled "Manager & Officer, Employee Experience".

We are looking for an organized and energetic Manager & Officer, Employee Experience to support our most important resource - our people The ideal candidate will be passionate about enhancing the overall employee journey from onboarding to offboarding, ensuring that every touchpoint is designed to foster a positive, engaging, and inclusive work environment. The Manager & Officer of Employee Experience will play a critical role in shaping our global company culture, driving employee engagement, and ensuring our workforce feels valued and motivated.

Reporting directly to our Team Leader, Global Employee Experience this is a flexible but mainly on-site position 4 days a week. 15-20% travel is expected annually.

In-Person Experience - Event Planning, Office & Logistics:

  1. Oversee in-person experience(s) as the office manager overseeing 3+ locations.
  2. Coordinate logistics for internal events, meetings, and training sessions.
  3. Collaborate with third-party vendors to ensure a comfortable and functional work environment for remote employees who need a physical place to work.
  4. Maintain professional and accurate record for health, safety, and security.

Onboarding and Orientation:

  1. Develop and execute comprehensive onboarding plans for new hires, ensuring a smooth transition into the organization.
  2. Coordinate orientation sessions to familiarize new employees with company culture, policies, and procedures.
  3. Collaborate with department leads to create engaging experiences that promote a sense of community and teamwork.

Employee Value Proposition (EVP)

  1. In partnership with Marketing, Talent Acquisition, and internal stakeholders, assist with defining, marketing, and evangelizing for the Veson employee value proposition (EVP).
  2. Design artifacts to assist with employer branding.
  3. Create social media campaigns to amplify brand awareness.
  4. Oversee projects for brand awareness.

Recognition and Rewards:

  1. Implement recognition programs to acknowledge employee achievements and milestones.
  2. Manage employee rewards systems, ensuring timely and meaningful recognition for outstanding contributions.

Communication and Feedback:

  • Serve as a point of contact for employee feedback, suggestions, and concerns, and work towards effective resolutions.
  • Assist in developing communication strategies to keep employees informed about company updates, events, and opportunities.

Employee Engagement & Retention:

  • Organize and oversee employee engagement programs, including team-building activities, wellness initiatives, and social events.
  • Develop and implement strategies to improve employee engagement and retention.
  • Conduct regular employee surveys and focus groups to gather feedback and insights.
  • Analyze data to identify trends and areas for improvement and implement action plans.
  • Oversee a Moments that Matter budget. Sending gifts, arrangements, cards to celebrate and recognize high performing individuals.

Communication & Feedback:

  • Serve as a liaison between employees and management to facilitate open and effective communication.
  • Implement channels for continuous feedback and ensure timely responses to employee concerns.
  • Manage internal communication platforms to keep employees informed and engaged.
  • Build communication nurture campaigns for cultural, diversity, and awareness celebrations.

Community Groups:

  • Assist in creating a meaningful and sustainable impact on a global level through our CG's.
  • Support DEBI initiatives by promoting a diverse and inclusive workplace culture.
  • Collaborate with DEBI committees to develop and implement programs that foster a sense of belonging for all employees.

Qualifications:

  • 6+ years of combined HR and/or Office experience
  • Experience with customer service and/or employee-facing talent management
  • Proven experience in administration, employee engagement, HR, or related roles
  • Ability to work with multiple stakeholders with varying interpersonal styles, backgrounds, and roles
  • Excellent communication and interpersonal skills
  • Strong organizational and project management abilities
  • Ability to work independently and collaboratively in a fast-paced environment
  • Familiarity with DEBI principles and practices is a plus
  • Proficiency in Microsoft Office Suite

#LI-Onsite

We are focused on building a diverse and inclusive workforce. If you're excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. While we try to be thorough with our job descriptions, not everything about you as a candidate can be condensed into a list of bullet points.

About Veson Nautical

We are a team of multi-cultural, multi-disciplined professionals that are dedicated to making our clients successful and charting a new, innovative course for the commercial marine industry. Veson Nautical employs a staff of extremely capable creators and innovators all focused on meeting the goals of our clients. We invest extensively in employee development and experience to maintain focus and enthusiasm. The Veson Nautical team is made up of a dynamic blend of engineers, artists, sailors, teachers, brokers, bankers, traders, consultants, and customer service experts.

Veson Nautical is a successful, rapidly growing global software company. Our clients are the world's leading commercial maritime owners, operators, and commodity trading companies. Veson's solutions enable our clients to identify new opportunities and proactively manage their business to make more profitable decisions. With offices in London, Paris, Singapore, Shanghai, Hong Kong, Oslo, Manila, Tokyo, Houston as well as other locations and headquarters in Boston, USA, Veson Nautical is a dynamic organization with a committed team of professionals. Dedicated to ensuring the highest levels of client satisfaction, Veson Nautical brings decades of experience, technical knowledge, enthusiasm, and commitment to clients around the world. The combination of exceptional market growth and leading market position make this a superb opportunity for the right candidate.

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