Bartender
1 month ago
A bartender at Bill's Café and Bar embarks
on a journey beyond food and drinks service – they craft unforgettable guest
experiences by hosting with flare and personality. With a dash of curiosity, a
pinch of courage, and a splash of colourful energy, they consistently deliver
exceptional guest service while maintaining a strong commitment to health and
safety regulations.
They're dedicated to enhancing the entire guest journey,
from the moment they walk in, to the time they leave, all while seizing
opportunities to enhance sales and ensure smooth table turnover. No day is the
same as a bartender; from serving drinks to making them – running food for
guests and assisting with orders, being that welcoming host at the door, every
day presents itself with a new challenge for you to flourish at in this
fast-paced environment, but you take all this in your stride to ensure everyone
leaves happy.
KEY RESPONSIBILITIES:
Good Knowledge of Menu and Restaurant Layout:
Acquire comprehensive knowledge of the full menu,
promotions, drinks specifications, restaurant layout, and site-specific working
practices.
Assist in receiving and storing deliveries:
Support the
restaurant operations by assisting in the receiving and storage of deliveries
following the correct handling and storage guidelines.
Take ownership of the bar:
Assume responsibility of the bar, showcasing a proactive
and dedicated approach to duties. This involves overseeing tasks, managing
responsibilities effectively, performing additional duties assigned by the
management and contributing to the overall success of the restaurant
operations.
Drinks Preparation Standards and Consistency:
The Bartender is
dedicated to upholding Bill's standards, ensuring that every drink prepared
maintains our commitment to quality and consistency. All food production is
completed only following the Bill's Drinks Specs and procedures.
Support with floor shifts and duties
Being
cross-trained on the floor to provide assistance when needed and support with
creating unforgettable guest experiences leading to a flexible working
environment.
Host with the Most:
Assisting in welcoming guests to the café and bar and
giving that first great impression setting the tone for their visit.
Provide Feedback to Managers:
Provide feedback to managers regarding any guest comments,
positive or negative, to enhance overall service quality.
Follow Allergy Procedures and Legislation Guidelines:
Always adhere to Bill’s Allergy procedures and legislation
guidelines, ensuring the safety of guests with allergies and dietary
requirements.
Stay Informed of Company Updates:
Keep informed of all company and restaurant-specific
updates by attending meetings or utilizing other communication channels.
Ensure Cleanliness of Front-of-House Areas:
Diligently maintain cleanliness in all front-of-house areas
especially the bar, including regular checks on guest toilets, to present all
indoor and outdoor restaurant areas in the best possible way.
Learn and Demonstrate Correct Procedures and Safe
Working Practices:
Exhibit a commitment to continuous learning and adherence
to correct procedures and operating systems. This includes staying informed
about Bill's specific protocols and incorporating safe working practices into
daily responsibilities.
Strictly follow ALL health and safety guidelines:
Actively put health and safety guidelines into practice,
demonstrating a strict commitment to prioritizing the well-being of oneself and
others in the restaurant. Ensure that safety measures are consistently applied
to create a secure environment for everyone, including guests.
Collaborate with the Restaurant Team for Workflow
Efficiency:
Work closely with the entire restaurant team to maintain a
smooth and efficient workflow. This involves effective communication and
cooperation to create a harmonious restaurant atmosphere.
Monitor Food and Drinks Timings and Specifications:
Closely monitor the timing and quality of food and
beverages, promptly notifying managers of any potential issues or concerns.
Completion of ALL training requirements:
Take
responsibility for completing all mandatory and job-specific training to
perform tasks safely and correctly. Engage proactively in continuous learning
to enhance job knowledge and contribute to a safe and efficient workplace.
Assist the management team with all Bar and Drinks training as needed.
Prioritise Guest Service:
Always prioritize guest service, following guest service
steps, and maintaining a positive attitude with a friendly smile.
Efficient Opening and Closing Duties:
Maintain efficiency by completing all opening and closing
duties for the restaurant meticulously. This ensures a smooth start and end to
each day's operations, contributing to an exceptional guest experience.
ATTRIBUTES
CURIOUS: The Bartender approaches their role
with natural curiosity, always eager to understand and enhance processes,
whilst acquiring new skills and techniques, as well as displaying a genuine
care for the guests, fostering an innovative, guest-focused & dynamic bar
and restaurant atmosphere.
COURAGEOUS: In the face of challenges, the Bartender exemplifies
courage and resilience, tackling tasks with determination, adapting seamlessly
to fast-paced scenarios, and proactively addressing any issues to ensure the
smooth functioning of the restaurant.
COLOURFUL: Embracing diversity and
respecting each team member, the Bartender brings vibrant, positive, and
co-operative energy to the restaurant, fostering a collaborative and uplifting
atmosphere. Strong attention to detail and a dedication to cleanliness.
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Embody hospitality at your core, always
approachable with a positive attitude and friendly smile.
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Possess good communication skills with the
restaurant team, management and guests.
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Flexibility to work in shifts, including
evenings and weekends.
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Recognize the physical demands of the role and
display a strong work ethic.
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Efficient time management to cope with job
demands.
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Adaptability to the fast-paced and dynamic
restaurant environment, managing changing priorities and multitasking
effectively.
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Demonstrate professional conduct: on and off the
premises.
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Passionate about delivering drinks to the
highest standard, consistently striving for excellence in every drink prepared.
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Eager to take on new challenges and displaying
enthusiasm for self-development while continuously seeking opportunities to
improve their skills and knowledge.
-
Understanding fundamentals of bar and drinks
knowledge in a professional restaurant environment.
Benefits & rewards
·
Continued Development and Training in role.
·
Extra holiday allowance for length of service, up to 5 extra days
after 5 years.
· Cycle
to Work Scheme
· Discounts
on Gym Membership and access to discounts on 100s of retailers,
health, entertainment, travel & more.
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