Medical Secretary

3 weeks ago

Wirral, United Kingdom Wirral University Teaching Hospitals NHS Trust Full time

Job summary

An exciting opportunity has arisen for a Medical Secretary within the Medical Division working within the Cardiology department, based in Arrowe Park Hospital.

This interesting and varied role requires the ability to work well on your own initiative whilst being committed to teamwork as you will need to work with others to meet the patients' needs.

This position also requires good communication skills, the ability to meet the demands of working in a busy environment and is able to represent the department with due professionalism.

Main duties of the job

You will responsible for implementing and managing systems for the office/team workload, ensuring work is completed within strict timescales.

You will need to exercise your judgement and initiative based on experience and knowledge of arising problems and taking appropriate action to resolve situations, including follow up with investigation results, ensuring that all results are presented to medical staff and subsequently actioned/filed into patients medical records.

You will have the ability to work under pressure, prioritise your workload and to deal with confidential and sensitive issues in a professional manner.

The minimum requirements for this post are:-

Minimum of 2 years secretarial experience Audio-Typing experience AMSPAR Medical Secretarial Diploma or equivalent experience RSA 111 Word Processing (or equivalent) Good IT Skills/ ECDL would be desirable

About us

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Job description

Job responsibilities

Please see attached Job description for further information about the Medical Secretary position available with WUTH.

Person Specification

Qualifications, Specific Experience & Training

Essential

AMSPAR Medical Secretarial Diploma or equivalent experience RSA III word processing or equivalent Experience of audio typing Previous administrative experience working with in the NHS or medical environment Experience of using own initiative and prioritising workload, using organisational skills

Desirable

Experience of supervising more junior staff

Knowledge & Skills

Essential

Excellent IT skills including use of Microsoft Office Excellent time management/ organisational skills Awareness of Trust guidelines regarding complaints, confidentiality etc. Awareness of relevant NHS/departmental targets for example 18 week RTT and cancer

Desirable

Experience of using CERNER or relevant patient database

Person Attributes

Essential

Ability to deal with sensitive issues with tact and diplomacy. Polite, conscientious, courteous and of smart appearance. Able to recognise and escalate issues out of scope of role Ability to exercise independent judgement when problems arise

Desirable

Ability to remain calm when working under pressure Ability to communicate in a professional manner with patients, relatives, Trust staff and other departments. Ability to work independently or as part of a team - self-motivated.

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