Field Service

1 month ago


London, United Kingdom Markerstudy Group Full time

Field Service & QA Engineer

Location: London & UK South

Company Overview

VisionTrack is a leading provider of video telematics solutions, offering innovative technology to enhance fleet management and safety. Our cutting-edge products empower businesses to optimise operations and improve driver safety through advanced video and IoT technologies.

Job Description

We are seeking a highly skilled and motivated Field Service & QA Engineer to join our dynamic team. The Field Service & QA Engineer will be responsible for carrying out Proof of Concept (PoC) / First of Class (FoC) installations of video telematics equipment on various vehicle types, including trucks, vans, cars, plant & specialist vehicle types. Additionally, they will be responsible for creating and maintaining technical documentation, performing quality assurance checks, and providing training to ensure company quality standards are met.

Key Responsibilities:

Conduct Proof of Concept / First of Class installations of video telematics equipment on trucks, vans, cars, plant, & specialist vehicles. Create and maintain documentation, including wiring diagrams and installation procedures, for vehicle installation. Perform quality assurance checks on third-party installations to ensure compliance with company standards. Provide training to customers and third parties on installation procedures and best practices. Interact with the Product Group to provide feedback and installation documentation upon completion of pilot / First of Class installations. Collaborate with Account Management to ensure customer needs and expectations are met.

Requirements:

Previous experience in field service, preferably in the automotive industry. Electrical device installation experience is required. Knowledge of UK Automotive vehicle installation standards is necessary. Experience with video telematics systems is desirable. Full Valid UK / EU driving license is required Excellent communication and interpersonal skills. Ability to work independently and prioritize tasks effectively. Willingness to travel within the London and South of England region.

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