I.T. Systems and Network Administrator

1 month ago

London, United Kingdom Bulletproof Full time

We are searching for a seriously talented I.T. Systems and Network Administrator to join our London studio and support our EMEA region.

...have you been working in an I.T. role supporting Mac OS, its applications and end users within a creative environment?

...impeccable interpersonal and communication skills?

...wanting a new challenge?

If this sounds like you, we'd love to hear from you

ABOUT US:

• 400+ strong global brand agency

• 100% independent

• 26 years young

• 8 studios around the world

Offering unrivalled creativity at global scale, Bulletproof is the world’s largest independent brand agency. Across eight studios, 400 liked-minded individuals create desire through disruption, delivering Growth, Standout and Fandom for our clients. Truly independent, we pride ourselves on shunning convention and getting sh*t done; above all, we march to the beat of our own drum.

As a business, we blur the lines between insight, innovation, strategy, design, digital, and environmental; all the while bringing our clients the very best of the best.

At Bulletproof we have three core beliefs:

WE BELIEVE GREAT IDEAS CHANGE THE WORLD

We believe in the power of creativity to influence human behaviour, affect change and pierce conventions.

WE BELIEVE PEOPLE MAKE THE DIFFERENCE

We celebrate human connectivity and culture, and believe diversity delivers richer, deper thinking with an infectious energy.

WE BELIEVE NAÏVEity breeds brilliance

We believe remaining relentlessly curious and open to new possibilities leads to purer, more interesting and uncharted creative solutions.

We are seeking a results-oriented IT administrator to help in managing our company's computer infrastructure and assist our IT department. You will be upgrading and installing hardware and software, performing troubleshooting to resolve IT issues, and maintaining our networks and servers.

To ensure success in the role, you should possess extensive experience in IT administration and the ability to optimise the performance of our IT infrastructure. An accomplished IT System and Network administrator will be someone whose technical expertise results in enhanced IT system efficiency across company structures.

ABOUT YOU:

As an IT Systems & Network Administrator you will work closely with the IT Manager and Head of IT and be responsible for managing the day-to-day technical infrastructure needs of the agency, and the Bulletproof team.

 

ABOUT THE ROLE:

Your main duties and responsibilities will include:

  • Monitoring and maintaining Bulletproof’s various Networks, Servers and SaaS Solutions.
  • Upgrading, installing and configuring new hardware and software to meet company objectives.
  • Implementing security protocols and procedures to prevent potential threats.
  • Creating user accounts, setting up systems and performing access control.
  • Performing diagnostic tests and debugging procedures to optimise computer systems.
  • Developing data retrieval and recovery procedures.
  • Mentoring Bulletproof employees, as well as providing IT support.
  • Keeping up to date with advancements and best practices in IT administration.
  • Providing I.T. administrative support to all agency departments working as part of the global I.T. support team.
  • Reporting into the Global Head of I.T. 
  • Continuing the smooth, efficient and productive running of the agencies' I.T. infrastructure from supporting single users to network and server maintenance.
  • Support and assist external agency locations remotely if and as when required.

Requirements

WHAT YOU SHOULD HAVE:

If you tick all of the boxes below, we could be a perfect match

  • Proven experience with IT systems, networks, and related technologies.
  • Solid knowledge of best practices in IT administration and system security.
  • Exceptional organisational, and time management skills.
  • Strong analytical and problem-solving skills.
  • Excellent interpersonal and communication skills.
  • Apple qualifications ACTC 10.10 or ACSP 10.11 / Jamf 100 or above.
  • Essential experience using and supporting Mac OS, its applications and end users within a creative environment.
  • Desirable knowledge and understanding of: Apple Hardware, Mac OS and iOS supporting users with Adobe CC suite, Microsoft Office and Monotype.
  • The ability to use and configure Jamf Pro, Jamf Now, Microsoft 365, Mac OS X Server, Synology, UniFi, Box.com and Sonicwall.
  • Knowledge of PC and Windows OS.
  • Assisting the setup and running of meetings using Teams and other VC software.
  • A good understanding of routing, networking and DNS.
  • Experience of Apple Remote Desktop, TeamViewer and command line.
  • Understanding of printers and calibration helpful.
  • General I.T. hardware skills: replace memory, hard drives.

Benefits

Competitive benefits package including all the last Friday's of the month off.

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