Support Worker

5 months ago

Essex, United Kingdom Provide CIC Full time

Job summary

We are pleased to be able to offer the opportunity to welcome applications to apply for a clinical support worker roles within Mid Essex Sexual Health Service .

This is an exciting time for the service, and we are looking for forward thinking innovative team members. The Integrated Essex Sexual Health Service gives a chance to work in a team environment, delivering a high standard of evidence based integrated sexual health practice. Demonstrate good communication and interpersonal skills with service users and all health care staff

Main duties of the job

The post combines front of house roles , such as meeting and greeting and client registration , support tasks, such as stock organisation and clinic set up and close down, and back of house clinical support including assisting with clinical procedures and acting as a chaperone. Clinical tasks and delivery of health promotion/ information sessions in various clinical and non-clinical environments.

The post involves the use of the electronic record system, assisting with specimen preparation, set up and cleaning of equipment and checking clinical areas and equipment in line with Health and Safety and infection prevention policies.

The post holder will be supported by both a first line manager and an allocated clinical supervisor to ensure the provision of adequate training for additional development and appropriate delegated clinical intervention.

The post holder will be required to participate in a rota to cover the Saturday sessions as part of contracted role.

About us

Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.

A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:

Vision: Transforming Lives

Values: Care, Innovation and Compassion

Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+ and Ethnic Minority Networks.

We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.

Eligible for NHS Pension

Job description

Job responsibilities

To accurately record and amend client information to acceptable data quality standards using the manual systems in place and any new electronic systems as they are introduced. Undertake general administration as directed To ensure that the all operational areas are tidy at all times To liaise with clinical and other staff both virtually and directly as required to ensure the smooth running of the centre and to understand the importance of team work Support communication and cross team working with other teams in sexual health network To ensure that telephone queries are dealt with promptly and efficiently, and relay messages to staff accurately via electronic and direct methods To participate and assist in evaluation and feedback To attend team and departmental meetings and actively participate in service improvement To assist clients requiring interpreting and other language and communication support by arranging specialist service intervention, for example interpreting service To act as chaperone during intimate procedures To work with line manager to establish evidence of development in accordance with department support worker competency record and actively engaging with competence reviews and follow-up Participate in results management process under direction of clinician

Development of skills and competence

To demonstrate and distribute condoms to clients using the Provide eC- Card protocol on satisfactory completion of relevant training To undertake appropriate training linked to the development of protocol led clinical tasks as directed by supervising clinician and apply to practice: Phlebotomy Asymptomatic STI testing and test of cure Microscopy Pre long acting reversible contraception consultation First level telephone triage (Intelligence Centre support) Medication administration support Vaccination Cryotherapy Person Specification

Qualification

Essential

NVQ level 3 or equivalent experience

Desirable

Sexual health certificate

Knowledge

Essential

Experience of working in a sexual health or healthcare setting

Desirable

Health promotion experience / awareness

Skills

Essential

Excellent communication skills

Desirable

Phlebotomy and or Microscopy

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