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Homeless Prevention and Discharge Officer

4 months ago

Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

Job summary

South Tees NHS Foundation Trust are looking for a Homeless Prevention & Discharge Officer, to work across the Trust and with our Local Authority partners.

You will be the main Trust contact for all patients who are due to be discharged from hospital and require homelessness support. You will provide timely and appropriate advice and support to vulnerable patients in order to prevent and/or alleviate homelessness and where necessary be responsible for liaising with relevant agencies regarding homelessness applications in accordance with legislation and guidance.

As well as case managing patients throughout their discharge journey, you will be responsible for setting up and educating on homelessness and prevention within the Trust and act as an ambassador for this cohort of patients.

Speaking with homeless patients who are attending A&E and offering advice or help, or to prevent admission will also be a part of this role.

Working with local homeless agencies, charities and social care providers will be key to this position.

Main duties of the job

To support homeless patients during their acute in patient stay. To case manage homeless patients throughout their inpatient journeychampion with wider awareness of homelessness within the Trust. Completion of relevant trust and Local Authority documentationLiaise with relevant local authorities to support discharge. Provide Education and support to patients and staff

About us

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff to the Trust; this training programme has been designed to support our leaders in developing their understanding of leadership and management skills. You will be expected to attend the leadership development programme, and the Quality Improvement Programme that the Trust delivers. This programme aims to:o Explore leadership within the NHSo Promote Trust Values and Behaviourso Develop your Leadership effectiveness and skillso Practitioner level in quality improvement, equipping you with the skills to champion, lead and complete quality improvement within your role

After you complete this four and a half days of training you will be able to explore further leadership and improvement training opportunities, we offer further in-house courses dependent upon your role and bitesize programmes and leadership apprenticeships at level 3,5 and 7.

Job description

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Person Specification

Knowledge and skills

Essential

oAn understanding of the contributing factors of homelessness oAbility to adapt and build a rapport with service users and patients quickly in challenging situations. oFlexible approach to change oAbility to express oneself clearly in writing. oClear understanding of national agendas and policies regarding hospital discharge and homelessness oAbility to demonstrate person centred care and good customer service. oExcellent time management oUnderstanding of partnership working across organisational boundaries oAbility to identify risk, anticipate issues and resolve issues. oBasic IT skills oDemonstrate effective communication skills.

Desirable

oKnowledge of local area oFunding options awareness oUnderstanding of the hospital discharge process oAudit and research experience

Qualifications and training

Essential

oEvidence of Continuous Professional Development oRegistered professional - AHP, Nurse, Social Worker with appropriate degree or equivalent oRegistered to relevant professional body.

Desirable

oAttendance at the leadership and development and improvement programme ( days) oFormal training in homeless legislation

Experience

Essential

oSpecific experience of working with homeless or vulnerable clients oExperience of working in or with a Local Authority housing department or similar organisation oAn understanding of the Housing Act and Homelessness Reduction Act oPrevious experience of working as an autonomous practitioner

Desirable

oKnowledge of hospital discharge process oPrevious experience of working with the homeless population

Personal attributes

Essential

oAble to work with and through ambiguity. oStrong influencing and persuasion skills oConfidence and ability to challenge analysis and exercise sound judgement. oAble to work to tight deadlines and prioritise work accordingly. oSelf-motivated oAct appropriately in distressing or emotional circumstances. oAbility to work as part of a team and with autonomy. oRespond to the changing needs of the service. oSelf-motivated oWorks in line with trust values