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Cleaning Services Operations Assistant

3 months ago

Great Yarmouth, United Kingdom Haven Holidays Full time
Cleaning Services Operations Assistant - Great Yarmouth Norfolk

Join our team at Caister Holiday Park based on the Norfolk coast with miles and miles of golden sand plus lashings of Haven fun.

Ormesby Road, Caister on Sea, Great Yarmouth Norfolk NR30 5NQ GBR

Job DetailsCome and join our One Great Team here at Haven as a Cleaning Services Operations Assistant - Maternity Cover - FTC 6 months initially, possibility to extend a further 3 Months - Starting 1st November 2024

As part of our Cleaning Services Team, you will...

- Support the Cleaning Services Team Manager with all, planning, preparation and activity attributed to the day-to-day operation of the Cleaning Services department
- Support with stock management and orders, team rota's, recruitment and team training, budget performance, safety and legislative compliance checks
- Ensure the delivery of a clean and safe environment for our Guests, monitoring daily service and tasks, responding to feedback and addressing areas for improvement
- This is a hands on, varied role where you will be out on Park but will also support with administrative tasks related to the role

What's In It For You?
- Free use of our Leisure Facilities, including swimming pool
- Up to 50% Discount off food on Park and 20% discount in our shops
- Opportunity to use our Corporate Box at the O2 Arena
- Fantastic Discounts with many national Brands & Retailers
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels
- Reward & Recognition Schemes
- Training and development opportunities including fully funded qualifications
- Fantastic Health, Mind & Money Support Programme
- Enhanced family friendly policies and pay* (eligibility criteria applied)

Hours & Pay Rate: 45 hours per week, 11.44 per hour (Equivalent to 26,769 per year) - Fixed Term Contract - Maternity Cover - 6 Months initially, with possibility of 9 months - Start date 1st November 2024

Experience and Qualifications
You may already have experience within Cleaning or Facilities Operations which is great All we are looking for is...

- Previous experience of working within a large team
- The ability to work at pace and under pressure whilst remaining organised
- Experience of planning and organising operational tasks, stock control and managing budgets
- Can confidently deal with Guest concerns with the ability to resolve problems, show empathy and understanding

Who are we?
We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What's it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, including full or part time hours. Working hours are usually 45 hours per week over 5 days and could include evenings and weekends.

We would love to hear from you
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch.

What can you expect during the recruitment process?
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk