Senior Administrator

3 weeks ago


Exeter, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

Job summary

Child and Family Health Devon

Child and Family Health Devon (CFHD) have an exciting opportunity for a Senior Administrator to join our friendly Single Point of Access (SPA) Team at Capital Court, Exeter.

The post holder will have a key role in call handling and mailbox management as well as referral management within our clinical system and providing general administrative and organisational support for the wider business support function.

This is a permanent position working hours per week.

Main duties of the job

Main duties include:

providing excellent customer service by responding to incoming telephone queries in a timely and accurate way processing incoming referrals to specific teams general administrative tasks use of electronic systems preparation of electronic and paper files assisting with reporting and compilation of data processing of incoming correspondence

About us

Children and Family Health Devonprovidehealth servicesfor children, young people and families across Devon . Our hope is that our services help children and young people to feel healthy, happy and safe.

Job description

Job responsibilities

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification

Full training will be provided in this friendly team.

Person Specification

Knowledge

Essential

Computer Literate Good working knowledge of Microsoft Office packages including Outlook, Word, Excel. Willing to undertake training relevant to the post

Desirable

Good knowledge of a wide range of office procedures

Experience

Essential

Clerical, administrative or reception experience (minimum 1 year).

Desirable

Clerical, administrative or reception experience (minimum 2 years). Experience within a customer care, healthcare, education or social care setting.

Qualifications

Essential

Good general education GCSEs or equivalent.

Desirable

NVQ level 3 Business Administration or equivalent experience
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