Facilities Supervisor

Job summary

CHoICEFacilities Services are seeking a passionate, hardworking and reliableindividual to join our team and fulfil the role of Domestic Supervisor

The DomesticSupervisor role is an exciting opportunity for people who are motivated,flexible, task focused and who have excellent communications skills. Weencourage and support our employees to progress within CHoICE and offer fulltraining on the job.

If you areambitious, caring, team player and strive to deliver high standards services,we would like to hear from YOU

As aDomestic Supervisor you would be responsible for day to day management of SoftFM staff to provide efficient and effective Facilities services to all wardsand departments within CHoICE operated sites and support the delivery ofexcellent patient care, ensuring the service is responsive to the demandsplaced upon it.

CHoICEFacilities Services work together;

To delivernationally recognised high quality, safe, cost effective services for thepeople, patients and stakeholders.

To attract andretain employees who are proud to recommend our services.

To deliver awide range of high quality, effective and compliant Facilities Management (FM),Procurement and Pharmacy Services.

CHoICEFacilities Services provide a wide range of services including DomesticServices based over South Tyneside and Sunderland NHS Foundation Trust sites.

To join afriendly, organised and positive working environment, apply for the role ofDomestic Supervisor

Main duties of the job

You will be responsible for:

Day to day management of Soft FM staff to provide efficient and effective Facilities services to all wards and departments within CHoICE operated sites and support the delivery of excellent patient care, ensuring the service is responsive to the demands placed upon it. To Supervise and prioritise work and direct staff accordingly to ensure optimum use of resources across all CHoICE sites. Working closely with Facilities Management team, clinical site managers as well as on call teams out of hours and week-ends to prioritise operational requirements To undertake a rotary shift pattern covering 7 days per week during the hours of 0600 to 2200 hours To assist the Heads of Department and deputies in managing the duties and performance of the staff within Soft To contribute to the on-going development and delivery of all Soft FM services Supervise all aspects required for the delivery of a high quality Soft FM, ensuring that all service staff are correctly trained to fulfil their role, and that the service is in line with customer needs

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

City Hospitals Independent Commercial Enterprises Ltd (CHoICE - trading since 2014) is a wholly owned subsidiary company of South Tyneside & Sunderland NHS Foundation Trust (STSFT). Based at Sunderland Royal Hospital, providing a full range of Facilities Management, Procurement and Outpatient Pharmacy services. We employ around 650 staff in a wide range of functions, ranging from cleaners, porters, engineers, procurement specialists and pharmacists.

Commitment, Care and Compassion - our Team contribute to the overall hospital environment, providing safe, secure and comfortable facilities for access by patients, staff and visitors. CHoICE is an exciting place to work that will provide you with an opportunity to grow and develop. Many of our staff work flexibly, including part-time and we are committed to offering flexible approaches to work where possible. We provide a range of benefits including Fitness Centre (SRH), cycle to work scheme and access to a Childcare Co-ordinator to help staff with childcare arrangements.

We welcome all applications regardless of peoples race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under-represented groups.

Job description

Job responsibilities

The post holder will have day-to-day responsibility for the supervision of the Domestic & Linen Teams and services provided. They will be responsible for the efficient and effective services and delivery of high quality cleaning and hygiene related duties

PLEASE SEE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE

Person Specification

Qualifications

Essential

Educated to GCSE level or equivalent qualification (which should include Maths and English) NVQ 3 or equivalent qualification or substantial experience in a support service role with the equivalent level of knowledge A willingness to study for any qualifications deemed appropriate to the post * ILM Level 2/Advanced apprenticeship Current driving licence

Desirable

Health and safety awareness

Experience

Essential

Customer service experience Previous experience of working in a support services function

Desirable

Supervisory knowledge gained through formal courses or secondment Experience of working in a healthcare setting Previous experience of operating and interrogating an electronic management system

Skills and Knowledge

Essential

Effective communication skills verbal & written Computer literate knowledge of Microsoft Word and Excel Good organisational and time management skills Ability to prioritise own and others workloads Able to work alone or as part of a team.

Desirable

Knowledge of Hospital Support Service functions

Physical Skills

Essential

Moving and Handling Ability to sit at workstations as necessary

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