Commercial Manager
3 months ago
Principle Duties and Responsibilities
- Commercial management of the FM supply contract, client contract, Lifecycle Replacements and capital projects.
- Responsibility for the management and pricing of contract variations.
- Supporting supply chain in procuring new contracts.
- Reviewing and negotiating contract Terms and Conditions.
- Managing supplier and client invoicing and payment.
- Revising contract service schedules and setting service levels.
- Preparing specifications for service alteration.
Document control to auditable levels supporting our financial and quality assured system. - Ensuring effective Quality Assurance and VFM for all activities.
- Support the procurement department with of annual benchmarking of the contract to verify VFM to the customer.
- Support the Operational team with finding potential efficiency in delivery.
- Maintenance of an FM data management system which tracks all service variations including client services contract amendments and contractual variations.
- Identification of Risk and opportunities, managing both the Commercial Risk and Innovation and Opportunities registers.
- Enforcement of effective Corporate Governance in line with company procedures and policies.
- Support all other teams in relation to commercial issues.
- Ensure all activity is carried out in line with customer and organisational KPIs.
- Support the Operational team with continuous improvement activity, providing focus and guidance where required.
- Develop and implement CI plans, programs and initiatives in line with the company’s strategy and goals.
- Monitor CI KPIs and metrics, and report on progress to senior management.
- Assess, review and mitigate commercial and contractual risks for the contract.
- Provide commercial and contractual expertise to the contract.
- Produce and submit valuation certification.
- Draft and issue correspondence, claims, budget monitoring and producing contract/workstream performance data for the contract.
- Investigate shortfalls, issues, and complaints in current business processes for the contract.
- Establish norms and standards of company performance for the contract.
- Monitor staff performance and organizational processes for the contract.
- Support the Head of Commercial on process improvement across the wider business.
- Degree level education or equivalent
- Professional qualification (Finance or Technical)
- 5-10 years’ commercial, technical, Legal or finance experience in an FM provider.
- Commercial Awareness
- Experience of prioritising and working to strict deadlines
- Experience of working with all levels of stakeholders in the business
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