Current jobs related to Medical Receptionist - Brampton - Brampton Medical Practice

Job summary

We are currently recruiting for a part time or full time role. Previous applicants need not apply.

Thepurpose of the role is to:

Offer general assistance to the practice teamand project a positive and friendly image to patients and other visitors,either in person or via the telephone

Receive, assist and direct patients inaccessing the appropriate service or healthcare professional in a courteous,efficient and effective way

Undertake a variety of administrative dutiesto assist in the smooth running of the practice, including the provision ofadministrative support to clinical staff and other members of the practice team

Facilitate effective communication betweenpatients, members of the primary health care team, secondary care and otherassociated healthcare agencies

Main duties of the job

The duties and responsibilities to be undertaken bymembers of the practice administration team may include any or all of the itemsin the following list. Duties may bevaried from time to time under the direction of the TL / practice manager, dependenton current and evolving practice workload and staffing levels:

Opening up/locking up of practice premises andmaintaining security in accordance with practice protocols

Maintaining and monitoring the practiceappointments system

Processing personal and telephone requests forappointments, visits and telephone consultations, and ensuring callers aredirected to the appropriate healthcare professional

Processing and distributing incoming and outgoingmail

Taking messages and passing on information

Computer data entry/data allocation and collation;processing and recording information in accordance with practiceprocedures. This may include but notlimited to registering patients, change of address etc

Initiating contact with and responding to requestsfrom patients, other team members and associated healthcare agencies andproviders

Clearing and re-stocking of consulting rooms asrequired

Providing clerical assistance to practice staff asrequired from time to time, including word/data processing, filing,photocopying and scanning

Keeping the reception area, notice-boards andleaflet dispensers tidy and free from obstructions and clutter

About us

We are a popular and forward-thinking training practice of over 17,000 patients operating from three sites in the beautiful Cumbrian countryside of the Northern Pennines and Eden Valley, close to the great border city of Carlisle, within easy reach of the Lake District, the Borders and Northumberland.

We are part of Carlisle Rural PCN and have an excellent team of Healthcare Professionals and supportive administration teams. We are also a dispensing practice with dedicated Medicines Management Team and Dispensing Team.

The Practice is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the