Retail Customer Advisor

3 weeks ago

Banbury, United Kingdom Three Full time

Company Description

Three UK is a big network for the little or life-changing connections that make life richer. Our brand embodies the strength of our network and how we can provide better connectivity every day for every customer.

Three UK was founded in 2003 to challenge the mobile industry, and now covers 99% of the UK outdoor population with its combined 3G and 4G network and carries 28% of mobile data traffic in the country (Enders Analysis). Three has more spectrum exclusively dedicated to 5G than any other UK mobile network, meaning our customers will benefit from an outstanding experience when using the next generation of mobile technology.

At Three, our vision is better connectivity every day, for every customer. We need the right team for us to be at our best. We’ll give you lots of opportunities to develop and show your drive to succeed in an environment that supports and prepares you for the next level of your career. You never know, you could be managing one of our stores in the future

That means:

Understanding each customer and their needs

Setting the bar on coverage, reliability and customer care

Solving queries for customer quickly

Providing amazing experiences that make people feel good

Achieving personal and store KPI’s

Matching our products and services to our customer’s needs and selling them our amazing state of the art products and services.

Drive our customer experience by engaging in great conversations with customers and ensuring they leave our stores happy.

Offer solutions to customers with general mobile or network queries (we’ll teach you how to answer these)

Typically working 3-4 days per week, including weekends.

To achieve this, we need people who are customer focused. People who go beyond the expected and work as one team. People who can wow our customers. Showing them how technology can elevate everyday moments into something truly special.

Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.

Just a heads up. You don’t need knowledge in our products, the ambition and drive to learn will do just fine.

Job Description

£12 per hour 

A brand new smartphone on an Unlimited data plan 

On-target bonus of 25%, paid out monthly based on your store's performance 

Individual bonus accelerators for high performers 

Great discounts with our Perks at Work scheme 

Great training courses and career development opportunities 

Qualifications

Experience in a customer facing role Awesome communication skills Willingness to learn 

Additional Information

We need the right team for us to be at our best. We’ll give you lots of opportunities to develop and show your drive to succeed in an environment that supports and prepares you for the next level of your career. You never know, you could be managing one of our stores in the future

Just a heads up. You don’t need knowledge in our products, the ambition and drive to learn will do just fine.

Fancy being the face of our company brand? Enjoy engaging and building relationships with customers?

Got that customer service head? Look no further… 

Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.

  • Retail Sales Advisor

    2 months ago

    Banbury, United Kingdom DFS Furniture Ltd Full time

    As a Retail Sales Advisor, you will use your passion and infectious enthusiasm to support our customers throughout their journey. You will connect with them, to understand their inspirations, individual style and lifestyle to help them find their dream sofa.Working together in your close knit team, you will be the face of the store and will become a DFS...

  • Customer Service Advisor

    3 weeks ago

    Banbury, United Kingdom Plus One Personnel Full time

    Customer Service Advisor Job Details **Sector**: Customer Services **Location**: Banbury, Oxfordshire **Type**: Permanent **Salary**: £22,000 **Reference**: 370050 Job Title: Customer Service Advisor Location: Banbury Hourly Rate: £22,000 plus bonus after probation period Our client is a growing company based in Banbury Town Centre. They are an...

  • Customer Service Advisor

    3 weeks ago

    Banbury, United Kingdom The Recruitment Group Full time

    We are on the lookout for Customer Service Advisors to join our well-established client in Banbury. This is a Permanent Position. The salary is £23,000 per annum working Monday to Friday with no weekends. Our client is manufacturer and distributor for garden ware and outdoor storage and furniture. Their mission is to minimize the use of virgin resources...

  • Senior Retail Sales Advisor

    1 day ago

    Banbury, United Kingdom Brewers Decorator Centres Full time

    **Senior Retail Sales Advisor** **Banbury** **40 hours per week over 5 days** **Monday to Friday with Saturdays on a rota** **Competitive salary plus pension and company benefits** We have an exciting opportunity for a highly motivated Senior Retail Sales Advisor, who is passionate about providing the highest levels of customer service to help the team...

  • Retail Assistant

    3 weeks ago

    Banbury, United Kingdom Cash Converters Full time

    Cash Converters are the largest pre owned goods sellar in the UK, and we are now looking to recruit first class Retail Sales Advisor to join our team in our Banbury Store**.** To be considered for our Retail Sales Advisors role, you must be able to work using your initiative, be a team player, pay attention to detail, have exceptional customer service...

  • Retail Travel Advisor

    2 weeks ago

    Banbury, United Kingdom TUI Group Full time

    Banbury, GB- - 127511- - Onsite- - Permanent- - Full Time- - 37.5Salary £23,550 (FTE) - Joining the TUI Retail Team as a Travel Advisor at our **Banbury shop**, we will help you become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by...

  • Customer Advisor

    2 weeks ago

    Banbury, United Kingdom Boots Full time

    Summary Job Reference: 231660BR - Job Reference: 2 3 1 6 6 0 B R Banbury, Cross Retail Park Permanent 37.5 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first...

  • Christmas Customer Advisor

    5 days ago

    Banbury, United Kingdom Boots Full time

    Summary Job Reference: - 219892BR Banbury, Castle Quay Fixed Term We are now recruiting Christmas Customer Advisors for our Banbury, Castle Quay store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first job and you’re...

  • Christmas Customer Advisor

    7 days ago

    Banbury, United Kingdom Boots Full time

    Summary Job Reference: - 219771BR Banbury, Castle Quay Fixed Term We are now recruiting Christmas Customer Advisors for our Banbury, Castle Quay store. The exact shift patterns will be discussed at interview Available shift patterns: Flexible and weekends between 08:30am and 17:30pm **Christmas Customer Advisor** Joining us as a Christmas Customer...

  • Customer Service Advisor

    4 weeks ago

    Banbury, United Kingdom Red Recruitment Full time

    Do you love motorbikes? Are you looking for a new role which combines your skills and your passion for motorbikes? If so, Red has the role for you! Red Recruitment is recruiting Customer Service Advisors to join a premier Contact Centre outsourcing business that is dedicated to delivering exceptional service to its clients. This is a temporary position,...

  • Customer Service Advisor

    1 week ago

    Banbury, United Kingdom Red Recruitment Full time

    Do you love motorbikes? Are you looking for a new role which combines your skills and your passion for motorbikes? If so, Red has the role for you! Red Recruitment is recruiting Customer Service Advisors to join a premier Contact Centre outsourcing business that is dedicated to delivering exceptional service to its clients. This is a temporary position,...

  • Customer Service Advisor

    4 weeks ago

    Banbury, United Kingdom Red Recruitment Full time

    Do you love motorbikes? Are you looking for a new role which combines your skills and your passion for motorbikes? If so, Red has the role for you!Red Recruitment is recruiting Customer Service Advisors to join a premier Contact Centre outsourcing business that is dedicated to delivering exceptional service to its clients.This is a temporary position,...

  • Customer Service Advisor

    1 week ago

    Banbury, United Kingdom Red Recruitment Full time

    Do you love motorbikes? Are you looking for a new role which combines your skills and your passion for motorbikes? If so, Red has the role for you!Red Recruitment is recruiting Customer Service Advisors to join a premier Contact Centre outsourcing business that is dedicated to delivering exceptional service to its clients.This is a temporary position,...

  • Customer Service Advisor

    2 weeks ago

    Banbury, United Kingdom Red Recruitment Full time

    Red Recruitment is recruiting a Customer Service Advisor in Banbury to join our client, a proud premier contact centre outsourcing business. This role will involve communicating with customers through a variety of channels and responding to their transactional requests. The salary for this role is £11.53 per hour and the start date is 5th June. Benefits...

  • Customer Service Advisor

    1 week ago

    Banbury, United Kingdom Red Recruitment Full time

    Red Recruitment is recruiting a Customer Service Advisor in Banbury to join our client, a proud premier contact centre outsourcing business. This role will involve communicating with customers through a variety of channels and responding to their transactional requests. The salary for this role is £11.53 per hour and the start date is 5th June. Benefits...

  • Service Advisor

    1 week ago

    Banbury, United Kingdom Hartwell Banbury Ford Full time

    **Are you a successful Service Advisor or Automotive Service Sales Representative looking to take the next steps in your career? Are you** **looking for the next steps in your career with a forward-thinking franchise dealer group? If the answer is YES, Hartwell want to hear from you.** Hartwell are a leading retail motor group in the UK and has been trading...

  • Customer Service Advisor

    2 weeks ago

    Banbury, United Kingdom Red Recruitment Full time

    Red Recruitment is recruiting a Customer Service Advisor in Banbury to join our client, a proud premier contact centre outsourcing business. This role will involve communicating with customers through a variety of channels and responding to their transactional requests.The salary for this role is £11.53 per hour and the start date is 5th June.Benefits and...

  • Customer Service Advisor

    1 week ago

    Banbury, United Kingdom Red Recruitment Full time

    Red Recruitment is recruiting a Customer Service Advisor in Banbury to join our client, a proud premier contact centre outsourcing business. This role will involve communicating with customers through a variety of channels and responding to their transactional requests.The salary for this role is £11.53 per hour and the start date is 5th June.Benefits and...

  • Customer Sales Advisor

    2 weeks ago

    Banbury, United Kingdom Space Station Self Storage Full time

    **Job Title**:Customer Sales Advisor **Location**: Banbury **Hours**: 25 hours per week (part-time job share) **Starting salary**: £14,300 (£11 per hour) **The role** Sales Advisors are central to everything we do at Space Station. You’re our friendly face, providing the information they need. You also promote the store within local communities and...

  • Customer Service Advisor

    3 weeks ago

    Banbury, United Kingdom Quest Employment Full time

    Are you a customer service superstar? Quest Employment is seeking a dedicated Customer Services Advisor to join our esteemed client in Banbury. This exciting opportunity offers a temp-to-perm role based in a bustling office environment. Position: Customer Services Advisor Location: Banbury Salary: £11.89 per hour Hours: Monday to Friday, 40 hours per week...