Account Director
3 months ago
Outline of the role
:As an Account Director, you will contribute to a high calibre team in a business that is experiencing rapid and dramatic growth. This requires a self-starter who can not only build strong relationships but also create and execute a business plan and operate within Social Chain’s rapidly evolving commercial landscape. Success in this position will require a blend of a strong consultative sales approach, analytical skills, with experience in commercially focused client services in a team environment and excellent client servicing.
Key Responsibilities:
Understand the impact of changes happening within your client's business and how clients are adapting the way they go to market. Team management and development, experience in managing teams of 3 – 5 people. Acting as a leader to a team of account managers and account executives. Ensuring that clear progression plans are in place and the team are motivated to achieve. Achieving targets, ensuring these are delivered on time and within budget. Experience in delivering social first and creator campaigns for global brands. Establishing efficiencies and being proactive to ensure the number of internal reviews are kept to a minimum and limiting the number of times that a client/manager chases for info/updates. Ensure that clients receive the highest level of operational client service – contributing to excellent client servicing scores with global clients.Ability to multi-task across clients and projects and organise the team to ensure optimum delivery not only within Client Services, but the wider agency.
Foster and build strong client relationships, and productive ways of working with partner agencies.
Accurate forecasting and strong commercial understanding.
Identify and prioritise business opportunities, build pitches and close with clients.
Create persuasive presentations using market trends, case studies, and SocialChain solutions.
Develop and implement best practice for client interaction, sales, and services, including a good understanding of working with advertisers and media/creative agencies. Analyse campaign performance, build case studies and recommended future solutions.
Translate business objectives into campaign strategy, proposing campaign structures and implementing a measurement solution.
Oversee the management of planning, execution and ongoing reporting/optimisation of campaigns ensuring all activity ladders back to, and delivers against, the strategy.
Maintain knowledge of digital marketing, technology and SocialChain solutions.
Represent SocialChain at relevant events.
Key Requirements:
2 – 3 years’ experience in an Account Director role. Agency experience required (social agency preferred). Social and Collaborator (influencer) experience. Team management experience (3 – 5 people).What you’ll get
Our people make us who we are, so to make sure we attract and retain the best and brightest in the industry, we offer an attractive benefits package.
But not only that, we are the UK’s first carbon neutral agency (a status we have held since 2018), with a serious commitment to monitoring and reducing the impact our work has on the planet across three core sustainability pillars of Greenhouse Gases, Waste & Recycling and Sustainable Consumption.
Then there’s a whole host of benefits – from discounted gym memberships and free eye tests to an employee pension scheme and enhanced maternity, paternity, and adoption package. Here’s a snapshot of just some of the benefits we think you might also like:
Dynamic working: To keep that work-life harmony in check, we're flexible on where and when you work Private medical insurance: To keep you fighting fit and give you and your family peace of mind. Income protection: We know it feels good to be covered, just in case. Calm Subscription: Now more than ever, it’s important to mind your mind 25 days annual leave: This increases to 27 days after three years with us, and then increases every subsequent year up to a max. of 30 days Christmas closure: No need to save holiday days for the Christmas closure period. It's on us Birthdays off: One extra day to celebrate your big day Summer hours: Between June and Aug we finish at 15.00 every Friday. Online coaching: Unlimited coaching via MoreHappi Remote Working: Work abroad for up to one month a year. Performance & Salary:Reviewed twice a year for everyone.-
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