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Business Analyst
4 months ago
Job summary
As a Business Analyst your role will be to analyse specific parts of the Trusts business processes and existing systems with a view to making continuous improvement. This will involve studying a variety of business requirements, processes and the Trusts existing technological systems.
The Business Analyst will play a key part in establishing credible relationships with Digital and Performance colleagues, key areas of the business (including partners), organising and facilitating design workshops that will be essential for requirements gathering and engagement activities on a number of high-profile projects/activities that will underpin the delivery of the Corporate Strategy.
If you are an experienced Business Analyst who enjoys hard work and delivering projects that can really make a difference then we'd like to hear from you.
Main duties of the job
Using an analytical approach to quickly understand requirements and to identify, evaluate, and propose, potential solutions. Ensuring that solutions best enable the required changes across systems, people and processes and that requirements elicited can feasibly be implemented and will meet the quality needed to support successful delivery and adoption of change which provides value to the business. Ensure that the functionality is delivered as intended and benefits are realised.
About us
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving million people across the county.
The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.
Job description
Job responsibilities
The postholder will support the Trust to implement a new way of working using technology as an enabler, working alongside the project/product managers. The postholder would hold stakeholder workshops to map existing processes, using business analysis tools and techniques to identify the future operating model, using tried and tested approaches (such as MOSCOW) to score the criticality of specific requirements. The postholder would be required to document the requirements (or user stories in the case of Agile/Scrum) that can then be used to develop a product or procure a digital solution, creating the functional specification to be used when tendering (if appropriate). The postholder would be required to score solutions as part of the procurement exercise to ensure that the chosen product meets the essential criteria and develop user acceptance testing, leading this work to ensure that the product works as expected and aligns to the contractual specification.
Use a high level of personal credibility, impact and influence with all levels of the business. Form trusted relationships through providing a supportive, open and transparent environment, encouraging colleagues and partners to innovate. Using a range of techniques for engagement which include interviewing, facilitating, mediating and presenting.
Work across multiple projects/activities at different stages to add value. Evaluate risks and issues, to mitigate their potential impact. Assist with the development of the test strategy, planning and managing user acceptance testing in conjunction with the business, suppliers and internal digital teams. Liaising with internal or external suppliers (as appropriate) in relation to reported defects and resolving them to closure.
Own the delivery of the work assigned and drive it to successful completion working with project/product managers on the creation of schedules and delivering outputs by agreed deadlines.
Working between digital teams and clinical and support colleagues to enable digital transformation.
Person Specification
Training, Qualifications and Registration
Essential
Business Analysis Qualification BCS or similar Education to degree level or equivalent relevant experience/qualifications.
Experience
Essential
Proven experience in managing stakeholders at all levels of seniority Proven IT Business Analysis experience working across the business, preferably on multiple concurrent projects or initiatives. Experience working in multiple project delivery methodologies including PRINCE 2 and Agile/SCRUM. experience of using Microsoft Office applications including Outlook, Word, Excel, PowerPoint and Visio.
Knowledge and Skills
Essential
The ability to apply appropriate business analysis tools and techniques to all stages of a project. The ability to constructively challenge the status quo with business stakeholders to seek the best outcomes. Excellent communications skills. Able to confidently communicate with the business in their language and translate these conversations to IT. Experience working on projects of medium - large complexity, across multiple systems in an organisation and cross-functional teams.
Desirable
Knowledge of patient management systems and NHS working practices