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3rd Line Data Engineer
4 weeks ago
What you’ll be doing
1. Assessing new in-life complex change requirements including impact upon existing service and infrastructure and provide technical concurrence
2. Ownership and implementation of configuration changes to the supported infrastructure.
3. Primary technical customer and BT liaison for the in life contract, interfacing with the account team where necessary for complex change and strategic discussions. Complex change deemed as professional or consultancy services will be chargeable and managed as a contract change notification
4. Updating and maintaining technical operational documentation in life, post significant changes
5. Undertaking estate management, reviewing current software and hardware versions for end of life notifications
Essential Skills
TroubleshootingVendor ManagementTechnical DocumentationIncident ManagementDecision Making
What we would like to see on your CV
1. Extensive experience working within a systems integrator support environment as a highly skilled technical engineer
2. In-depth knowledge of EMS products, customer IT systems and applications
3. Experience of working across the service lifecycle, supporting and costing bids as a subject matter expert
4. You'll possess deep level technical knowledge of Data Services technologies and associated management application
5. The successful candidate must be willing to undergo Government Security Clearance to SC level, which requires residence in the UK for a minimum of 5 years
Benefits
At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.
Benefits of working for BT include:
• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• 25 days annual leave (not including bank holidays), increasing with service
• x4 Salary Life Assurance
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages
• Access to 100’s of retail discounts including the BT shop
Flexible Working
This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.
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