Medical Secretary

Job summary

We have 2 exciting opportunities to join our MedicalSecretary Team.

Position 1 - Part-Time for 22 hours per week Wednesday,Thursday and Friday to cover Maternity Leave for 9 months starting in February2025

Position 2 Part-Time for 20-24 hours per week Monday,Tuesday, Thursday and Friday afternoons on a permanent contract with a startdate as soon as possible

We are looking for someone who:

Has experienceof working with the general public and administrative duties

Is friendly,polite and confident.

Can communicateeffectively and has good interpersonal skills.

Has goodattention to detail.

Is a teamplayer.

Has the abilityto work accurately under pressure.

Main duties of the job

Providing anefficient audio and copy typing service for GPs and health professionals whichincludes the typing of letters, reports, patient referrals, minutes, etc. in anaccurate and quality manner.

Liaising withclinicians, administration staff, secondary care clinicians and theirsecretaries, patients, and other external organisations

Actioning allincoming email and all administrative queries as necessary and ensuringreferrals are processed efficiently

Monitor daily tasksensuring the workload is prioritised throughout the day

Supporting allclinical staff with general administrative tasks as requested

About us

Measham Medical Unit is a friendly and supportive GPpractice based on the outskirts of North West Leicestershire, providingservices to patients in North West Leicestershire, Staffordshire, Derbyshireand Warwickshire.

We have a team of 6 GP Partners who are supported by anexcellent diverse clinical team comprising of Salaried doctors, ClinicalPharmacists, a Pharmacy Technician, a Paramedic, Physicians Associates, an Advanced Nurse Practitioner, a Physiotherapist,4 Practice Nurses, 4 Health Care Assistants and a Mental Health Facilitator.

We have a well-established and cohesive Management Team made upof 7 members, including a dedicated Office Manager.

We have our own dispensary which operates a dispensary deliveryservice.

We are proud to have our own patient transport operated solelyfor our patients and supported by a local charity.

We encourage early applications as we will close the vacancy if we receive a large number of applications. Please specify which position you are interested in on your application.

Job description

Job responsibilities

The following are the core responsibilities ofthe Medical Secretary. There may be, on occasion, a requirement to carry outother tasks; this will be dependent upon factors such as workload and staffinglevels:

Toprovide an efficient audio, copy typing service for GPs and healthprofessionals as required. This includesthe typing of letters, reports, patient referrals, minutes, etc. in an accurateand quality manner.

Toliaise with clinicians, administration staff, secondary care clinicians andtheir secretaries, patients, and other external organisations, actioning allincoming email and all administrative queries as necessary and ensuringreferrals are processed efficiently.

Maintainingan accurate referrals database.

Managingall enquiries in an effective manner.

Actioningall incoming email into the secretary specific email account.

Monitordaily tasks ensuring the workload is prioritised throughout the day.

Scanningpatient related documentation and attaching scanned documents to patientshealthcare records.

Inputtingdata into the patients healthcare records as necessary.

Processingreferrals using both the electronic referral system (ERS) and manual systems.

Processingrequests for information , SAR, insurance/solicitors letters and DVLAforms.

Raisinginvoices for the above and chasing payment as required.

Codingdata on the clinical IT system (SystmOne).

Answeringincoming phone calls, transferring calls, or dealing with the callers request appropriately.

Managingall administrative queries as necessary.

Carryingout system searches as requested.

Tomaintain confidentiality of patient information at all times.

Maintaininga clean, tidy, effective working area at all times.

Supportingall clinical staff with general administrative tasks as requested.

Tosupport the Business Manager with clerical and administrative duties.

To provide cover for members of the secretarial team during periods ofsickness and annual leave.

Person Specification

Qualifications

Essential

Educated to GCSE in Mathematics and English (C or above)

Skills

Essential

Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (planning and organising) Ability to work as a team member and independently following own initiative Good interpersonal skills Problem solving and analytical skills

Desirable

Experience in using SystmOne

Experience

Essential

Experience of working with the general public Experience of administrative duties Knowledge of Medical terminology

Desirable

Experience of working in a healthcare setting as a medical secretary Experience of audiotyping

Personal Qualities

Essential

Polite and confident Flexible and cooperative Motivated Sensitive and empathetic in distressing situations Ability to work under pressure

---