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In Room Dining Supervisor

4 months ago

London, United Kingdom The Dorchester Full time

We care about your career and are known for having the absolute best people in the industry. When you join us as an In Room Dining Supervisor you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.


What you'll get

As an In Room Dining Supervisor at The Dorchester, here are just some of the great benefits you will receive:

  • Fantastic Employee bonus scheme and Excellent Service charge
  • Complimentary stays including breakfast across the Dorchester Collection Hotels 
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection
  • Vibrant Social events that bring employees together including Summer party and Winter ball
  • Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
  • Apprenticeship, training and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
  • £1000 bonus when you recommend a friend
  • Access to immediate well being advice, because We Care about our employees
What you'll do

You'll love what you do and take pride in delighting our guests:

  • You will be working closely with the management team to bring the departmental vision to live.
  • You will lead and motivate the In Room Dining team to enhance performance and service standards.
  • You will ensure that the In-Room Dining menu and environment is consistent with a 5 star establishment in order to meet & exceed guest expectations
  • You’ll also show flexibility and creativity in dealing with guests’ special requests or any challenges that may arise during the day

The items shared are the essence of a day in the life of an In Room Dining Supervisor , but we'll make sure you are provided with specifics on how we care for our hotel.

What you'll bring

  • Previous experience

    as an In Room Dining Supervisor within a luxury hospitality environment.
  • Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each day and every day. As an In Room Dining Supervisor you'll have the opportunity to bring these to life and continue to create our legacy.
  • Communication is what keeps our departments running perfectly. You will have great communication skills with a strong customer service ethic.
  • English is the primary language used in our hotel. You will comfortably communicate in this language.