Field Service Manager

3 weeks ago

Glasgow, United Kingdom Focal Systems Full time

We are looking for

an individual who can lead and champion deployments for our customers in your area. This role will have overall accountability for the successful deployment, maintenance and adoption of our system. This is a full-time position. Note, this is primarily a night shift role during installation periods.

What you will do

Ensure all KPIs are met relative to Installations/Uptime/Ongoing Maintenance for your geographic regionOverall accountability for deployment, training and customer successUnderstanding the customer business and building plans to exceed expectationsOversee all Field Service Technicians within their respective regionTroubleshooting and quality controlOnboarding/scanning products into the systemRoutine stops at our client locations for battery swaps and diagnosticsOnsite and offsite maintenanceLearn to build devices and deploy themDynamic oversight of services and operationsServe as primary point of contact reporting anything relevant in the field back to our Product TeamEnsure all payroll entries are tracked/reviewed for thoroughness and investigate anomalies accordingly for productivity improvements or coaching opportunities.

What you need to be successful

Willingness to work nights2+ years in a customer-facing technical sales, services or operational support roleProven team lead or supervisory experienceProactive, resourceful, with a desire to figure stuff out, interested in applying cutting-edge technologiesAbility and desire to work independently in an unstructured environment in locations remote from company HQExcellent communication, presentation and demonstration skillsGood understanding of account management and customer successOrganized, detail-oriented, dependable and self-sufficientStrong customer service orientationInterested in technologyThrive in a fast-paced environmentFlexible with your schedule, including nights and weekendsMust have a valid driver's license and ownership of a reliable vehicleMust have a working smartphone (Android or iPhone)

Why Focal Systems

Strong Mission and Values: We are a tightly knit team with an ambitious mission and a strong set of core values, which define our approach to business and have successfully guided us since inception.

Exceptional Team: We are a team of hard-working, fun-loving professionals from some of the most eminent universities, research labs, and tech companies of our time. We pride ourselves on recruiting exceptional individuals to help us redefine the state-of-the-art.

Outstanding Partners: We work with 10+ of the largest retailers in the world and have a world-class roster of investors, advisors and partners to support & advise us in our endeavors.

What we offer

Paid Time Off & Sick TimeMileage reimbursement

Benefits

Competitive salary Health InsuranceCatered lunchesPaid Time OffQuarterly Team RetreatsEducation grantsMeaningful equity-grants in a very fast growing startup that is aiming for an IPO

  • Senior Field Service Engineer

    6 days ago

    Glasgow, United Kingdom Heels & Brogues Group Full time

    Heels & Brogues Recruitment are working with one of our top clients to expand their Coffee Senior Field Service Engineer team. Job Title: Senior Field Service Engineer Salary: £36,000 (OTE £60,000) plus an annual bonus of 5% Location: Glasgow/ Edinburgh Benefits for the Field Service Engineer: * Private Medical Insurance (Taxable Benefit) *...

  • Senior Field Service Engineer

    7 days ago

    Glasgow, United Kingdom Heels & Brogues Group Full time

    Heels & Brogues Recruitment are working with one of our top clients to expand their Coffee Senior Field Service Engineer team.Job Title: Senior Field Service EngineerSalary: £36,000 (OTE £60,000) plus an annual bonus of 5%Location: Glasgow/ EdinburghBenefits for the Field Service Engineer: * Private Medical Insurance (Taxable Benefit) * Company van....

  • Field Service Engineer

    6 days ago

    Glasgow, United Kingdom RECRUITMENTiQ Full time

    RECRUITMENTiQ is working in partnership with a leading Managed Print, Information Technology and Telecoms provider, operates with offices spanning Edinburgh, Newcastle, Glasgow, Aberdeen, London, and Manchester.We are currently seeking a Field Service Engineer to join our Glasgow-based copier team.The RoleIn this role, the successful candidate will be able...

  • Field Service Engineer

    6 days ago

    Glasgow, United Kingdom Heels & Brogues Group Full time

    Heels & Brogues Recruitment are working with one of our top clients to expand their Coffee Senior Field Service Engineer team. Job Title: Senior Field Service Engineer Salary: £36,000 (OTE £60,000) plus an annual bonus of 5% Benefits for the Field Service Engineer: * Private Medical Insurance (Taxable Benefit) * Company van. Available for private...

  • Field Sales

    4 weeks ago

    Glasgow, United Kingdom Mana Resourcing Ltd Full time

    Business Development - B2B Services Our client is a very well-established (+75 years) nationwide provider of business-critical services, primarily to thousands of SME organisations all over the UK. In this time they have earned a deserved reputation for the quality of both their service and staff. The successful Business Development Consultant/Field Sales...

  • Field Service Engineer

    4 weeks ago

    Glasgow, United Kingdom Machine Tool Technologies Ltd Full time

    Machine Tool Technologies is the UK’s leading provider of technical solutions for CNC machine tool users. As specialists in all aspects of CNC machine tools, our team is consistently recognized by our clients for providing outstanding service and expertise, helping them to ensure optimum performance. As an independent service provider, this exciting...

  • Senior Field Service Engineer

    8 hours ago

    Glasgow, United Kingdom HEELS & BROGUES GROUP LIMITED Full time

    Heels & Brogues Recruitment are working with a world known client to expand their Coffee Senior Field Service Engineer team. Is this the role you are looking for If so read on for more details, and make sure to apply today. Job Title: Senior Field Service Engineer Salary: £36,000 (OTE £60,000) plus an annual bonus of 5% Location: Glasgow/...

  • Field Service Technician

    4 weeks ago

    Glasgow, United Kingdom Rise Technical Recruitment Limited Full time

    Field Service Engineer Glasgow, covering sites across Scotland £33,500- £37,500 (OTE £40k plus) + Door to Door Pay + Pension + Overtime + Training + Van + No Night Work Excellent opportunity to join an international business who can offer long term job security, brilliant training and regular options to maximise earnings through overtime and Door to...

  • Senior Field Service Engineer

    6 days ago

    Glasgow, United Kingdom Heels & Brogues Group Full time

    Heels & Brogues Recruitment are working with one of our top clients to expand their Coffee Senior Field Service Engineer team. Job Title: Senior Field Service Engineer Salary: £36,000 (OTE £60,000) plus an annual bonus of 5% Location: Glasgow/ Edinburgh Benefits for the Field Service Engineer: Private Medical Insurance (Taxable Benefit)Company van....

  • Senior Field Service Engineer

    6 days ago

    Glasgow, United Kingdom Heels & Brogues Group Limited Full time

    Heels & Brogues Recruitment are working with a world known client to expand their Coffee Senior Field Service Engineer team.Job Title: Senior Field Service EngineerSalary: £36,000 (OTE £60,000) plus an annual bonus of 5%Location: Glasgow/ EdinburghBenefits for the Field Service Engineer:Private Medical Insurance (Taxable Benefit)Company van. Available for...

  • Night Field Service Engineer

    2 weeks ago

    Glasgow, United Kingdom Clark Resourcing Solutions CRS Full time

    Clark Resourcing Solutions are currently assisting our client, a leading supplier of telescopic handlers, rotational telehandlers and heavy lift machines, in sourcing a full time Field Service Engineer who will work remotely in the Glasgow area. This is a fantastic opportunity to join a forward thinking, successful company, with great job stability and...

  • Trainee Field Service Engineer

    4 weeks ago

    Glasgow, United Kingdom A Select UK limited Full time

    This role is a permanent home based full time role of core hours of 40 hours per week (Monday to Thursday 8.30-5.30, Friday 3.45pm, overtime will be paid for out of work hours eg weekends and travelling. This field role will involve regular travel both nationaland sometimes internationally to install the specialist equipment at clients sites within...

  • Chiller Field Service Engineer

    5 days ago

    Glasgow, United Kingdom CareerBliss Full time

    The RoleOur Client is looking for a Chiller Field Service Engineer to join their team based in Glasgow. This is a field based role so the successful candidate must be able to commute to customer sites throughout the region and occasionally attend their offices in Glasgow.You will be responsible for the maintenance, service and repair of Chillers and some...

  • Chiller Field Service Engineer

    7 days ago

    Glasgow, United Kingdom Olliver Charles Ltd Full time

    The Role Our Client is looking for a Chiller Field Service Engineer to join their team based in Glasgow. This is a field based role so the successful candidate must be able to commute to customer sites throughout the region and occasionally attend their offices in Glasgow. You will be responsible for the maintenance, service and repair of Chillers and...

  • Chiller Field Service Engineer

    1 week ago

    Glasgow, United Kingdom Olliver Charles Ltd Full time

    The RoleOur Client is looking for a Chiller Field Service Engineer to join their team based in Glasgow. This is a field based role so the successful candidate must be able to commute to customer sites throughout the region and occasionally attend their offices in Glasgow.You will be responsible for the maintenance, service and repair of Chillers and some...

  • Chiller Field Service Engineer

    6 days ago

    Glasgow, United Kingdom Olliver Charles Ltd Full time

    The RoleOur Client is looking for a Chiller Field Service Engineer to join their team based in Glasgow. This is a field based role so the successful candidate must be able to commute to customer sites throughout the region and occasionally attend their offices in Glasgow.You will be responsible for the maintenance, service and repair of Chillers and some...

  • Chiller Field Service Engineer

    7 days ago

    Glasgow, United Kingdom Olliver Charles Ltd Full time

    The RoleOur Client is looking for a Chiller Field Service Engineer to join their team based in Glasgow. This is a field based role so the successful candidate must be able to commute to customer sites throughout the region and occasionally attend their offices in Glasgow.You will be responsible for the maintenance, service and repair of Chillers and some...

  • Chiller Field Service Engineer

    5 days ago

    Glasgow, United Kingdom Olliver Charles Ltd Full time

    The RoleOur Client is looking for a Chiller Field Service Engineer to join their team based in Glasgow.Make your application after reading the following skill and qualification requirements for this position.This is a field based role so the successful candidate must be able to commute to customer sites throughout the region and occasionally attend their...

  • Field Service Engineer

    3 weeks ago

    Glasgow, United Kingdom BMS Performance Full time

    Do you have a field service engineering background or looking for a field based role? ●Genuine career progression and fantastic earning potential Our client is a world leader in water treatment, they provide complete solutions for water treatment. Working within the commercial and industrial sectors including Pharma, manufacturing, Food & Beverage. ...

  • Field Service Engineer

    3 weeks ago

    Glasgow, United Kingdom BMS Performance Full time

    Do you have a field service engineering background or looking for a field based role? ●Genuine career progression and fantastic earning potential Our client is a world leader in water treatment, they provide complete solutions for water treatment. Working within the commercial and industrial sectors including Pharma, manufacturing, Food & Beverage. ...