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Work Planner

4 months ago

Worcester, United Kingdom Platform Housing Group Full time

The Vacancy

Calling all Work Planners  

Are you already an experienced Housing Maintenance and Repairs Work Planner/ Scheduler who thrives in a fast-paced environment whilst delivering exceptional customer service and looking for the next step in your career? 

If so, we have an exciting opportunity for a Work Planner/ Scheduler within our Platform Property Care planning team that could be for you  

In this key role you will be working as part of a highly motivated team planning kitchen and bathroom installations for our customers.  Our team of Work Planners are central to our drive to deliver great customer service and ‘right first time’ repairs and installations.  

This is a Full-Time role working 40 hours a week Monday to Friday 8:00 - 16:30 - so no weekend working.

What could you be doing?  

Responsible for planning an operational multi-skill trades workforce, maintaining contact with field teams, and liaising with customers, you will need to be highly organised, approachable, and a confident communicator.  It is a busy role, juggling different priorities and you will need to remain calm under pressure, think on your feet and be able to work on your own initiative. But this won’t phase you as you will excel in organising the engineers and scheduling property maintenance and repairs. You will also have the support of a great team around you.  

Who we are looking for:  

  • Strong IT skills, particularly Outlook and Word    
  • Experience of working in a building maintenance or construction administration team as a work planner or scheduler is essential 
  • Previous experience of planning Kitchen and Bathroom Installations would be an advantage
  • Demonstrable capability and experience of Workforce (Engineers) planning and scheduling software. Previous experience of using DRS is preferred but not essential so if you do have this, please highlight this in your application.

Part of Platform Housing Group, Platform Property Care is a well-established property maintenance business. Working with us is more than just a job. We value the contribution that our colleagues make to our business; our vision is clear – we are growing fast, and we aim to achieve our plan through an engaged and highly skilled team.  

If this sounds like the place for you then we’d love to hear from you To find out more about this role, please  

*Whist this role is home based, there will be an expectation that you will be able to travel to our Group Offices located in Birmingham Business Park, Solihull or Central Park, Worcester on an ad-hoc basis, and as required. There is a Team meeting every other month and there will be other infrequent travel required. Any required travel (training/meetings as example) will be reimbursed in line with our current policy and current Inland Revenue Mileage rates. Car parking at our offices is free .