Customer Support Analyst

3 weeks ago

Milton Keynes, United Kingdom 1627 Ins-Sure Svcs Ltd Full time

Job Description:

Insurance Claims Customer Support Analyst
 

Company Overview: Join our dynamic team at Velonetic, a leading insurance provider committed to delivering exceptional service to our clients. We're seeking a passionate and customer-focused individual to join us as an Insurance Claims Customer Support Analyst.
 

Position Overview: As an Insurance Claims Customer Support Analys, you will be at the forefront of our customer service operations, providing support and guidance to our clients throughout the claims process. Your dedication to customer satisfaction and your expertise in claims handling will be pivotal in ensuring a seamless experience for our customers.
 

Key Responsibilities:

Engage with customers in a professional and empathetic manner to assist with insurance claims inquiries and submissions. Investigate and analyze insurance claims to determine coverage, authenticity, and eligibility for processing. Guide customers through claim procedures, documentation requirements, and any necessary follow-up steps. Collaborate closely with internal teams, including claims adjusters and underwriters, to expedite claim resolution. Maintain accurate records of customer interactions, claim details, and resolutions using our CRM system. Handle escalated customer concerns or complaints with tact and efficiency, aiming for satisfactory resolutions.
 

Requirements:

Previous experience in customer service or claims handling within the insurance industry is preferred. Strong communication skills, both verbal and written, with the ability to explain complex information clearly and concisely. Excellent problem-solving abilities and attention to detail in assessing claims and identifying discrepancies. Proficiency in using CRM software or similar tools for managing customer interactions and claims processing. A customer-centric mindset with a genuine passion for assisting and supporting customers in challenging situations.
 

Benefits:

Competitive salary with performance-based incentives. Comprehensive health insurance coverage. Retirement savings plan and other financial benefits. Opportunities for professional growth and career development. A collaborative and supportive work environment focused on employee well-being.
 

How to Apply: If you are enthusiastic about delivering top-notch customer service and have the skills to excel in handling insurance claims, we'd love to hear from you Please submit your CV and a cover letter detailing your relevant experience and why you'd be a great fit for this role.
 

Note: Velonetic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

  • Fraud Analyst

    6 days ago

    Milton Keynes, United Kingdom Reed Business Support Full time

    Do you enjoy investigating issues? Do you have good attention to detail? Are you good at asking questions? We are recruiting for an exciting role as a Fraud Analyst for a Financial Services Company in Milton Keynes. All training for this role is provided on-site, we just need individuals with a strong understanding of customer services and willing to...

  • Fraud Analyst

    6 days ago

    Milton Keynes, United Kingdom Reed Business Support Full time

    Are you looking for a new and exciting role in 2023! Do you enjoy investigating issues? Do you have good attention to detail? Are you good at asking questions? We are recruiting for an exciting role as a Fraud Analyst for a Financial Services Company in Milton Keynes. All training for this role is provided on-site, we just need individuals with a strong...

  • Fraud Analyst

    5 days ago

    Milton Keynes, United Kingdom Reed Business Support Full time

    Do you enjoy investigating issues? Do you have the ability to ask probing questions? We are recruiting for an exciting role as a Fraud Analyst for a Financial Services Company in Milton Keynes. NO PREVIOUS EXPERIENCE REQUIRED Although this may not directly match your skillset, if you enjoy investigating and asking probing questions to resolve issues, have...

  • Executive IT Support Analyst

    3 weeks ago

    Milton Keynes, Buckinghamshire, United Kingdom Lorien Full time

    Executive/ VIP Support Analyst Milton Keynes - Onsite minimum 2 days a week 3 month contract My client, a large Bank, is looking for a IT Support Analyst who has extensive experience with Executive and VIP Support. Executive Support provides a ‘front-to-back’ support service to a customer base of the Top 200 most senior & influential directors and...

  • Executive IT Support Analyst

    2 weeks ago

    Milton Keynes, Buckinghamshire, United Kingdom Lorien Full time

    Executive/ VIP Support Analyst Milton Keynes - Onsite minimum 2 days a week 3 month contract My client, a large Bank, is looking for a IT Support Analyst who has extensive experience with Executive and VIP Support. Executive Support provides a ‘front-to-back’ support service to a customer base of the Top 200 most senior & influential directors and...

  • Executive IT Support Analyst

    2 weeks ago

    Milton Keynes, Buckinghamshire, United Kingdom Lorien Full time

    Job Description Executive/ VIP Support Analyst Milton Keynes - Onsite minimum 2 days a week 3 month contract My client, a large Bank, is looking for a IT Support Analyst who has extensive experience with Executive and VIP Support. Executive Support provides a ‘front-to-back’ support service to a customer base of the Top 200 most senior &...

  • Executive/ VIP Support Analyst

    1 week ago

    Milton Keynes, United Kingdom Lorien Full time

    Executive/ VIP Support AnalystDo you have the right skills and experience for this role Read on to find out, and make your application.Milton Keynes - Onsite minimum 2 days a week3 month contractInside of IR35£250 MAXMy client, a large Bank, is looking for a IT Support Analyst who has extensive experience with Executive and VIP Support. Executive Support...

  • Executive/ VIP Support Analyst

    2 weeks ago

    Milton Keynes, United Kingdom Lorien Full time

    Executive/ VIP Support AnalystDo you have the right skills and experience for this role Read on to find out, and make your application.Milton Keynes - Onsite minimum 2 days a week3 month contractInside of IR35£250 MAXMy client, a large Bank, is looking for a IT Support Analyst who has extensive experience with Executive and VIP Support. Executive Support...

  • Executive/ VIP Support Analyst

    3 weeks ago

    Milton Keynes, United Kingdom Lorien Full time

    Executive/ VIP Support AnalystMilton Keynes - Onsite minimum 2 days a week3 month contractInside of IR35£250 MAXMy client, a large Bank, is looking for a IT Support Analyst who has extensive experience with Executive and VIP Support. Executive Support provides a ‘front-to-back’ support service to a customer base of the Top 200 most senior & influential...

  • Executive/ VIP Support Analyst

    2 weeks ago

    Milton Keynes, United Kingdom Lorien Full time

    Executive/ VIP Support AnalystMilton Keynes - Onsite minimum 2 days a week3 month contractInside of IR35£250 MAXMy client, a large Bank, is looking for a IT Support Analyst who has extensive experience with Executive and VIP Support. Executive Support provides a ‘front-to-back’ support service to a customer base of the Top 200 most senior & influential...

  • Executive/ VIP Support Analyst

    2 weeks ago

    Milton Keynes, United Kingdom Lorien Full time

    Executive/ VIP Support AnalystMilton Keynes - Onsite minimum 2 days a week3 month contractInside of IR35£250 MAXMy client, a large Bank, is looking for a IT Support Analyst who has extensive experience with Executive and VIP Support. Executive Support provides a ‘front-to-back’ support service to a customer base of the Top 200 most senior & influential...

  • Executive/ VIP Support Analyst

    2 weeks ago

    Milton Keynes, United Kingdom Lorien Full time

    Job DescriptionExecutive/ VIP Support AnalystMilton Keynes - Onsite minimum 2 days a week3 month contractInside of IR35£250 MAXMy client, a large Bank, is looking for a IT Support Analyst who has extensive experience with Executive and VIP Support. Executive Support provides a ‘front-to-back’ support service to a customer base of the Top 200 most senior...

  • Executive/ VIP Support Analyst

    2 weeks ago

    Milton Keynes, United Kingdom Lorien Full time

    Executive/ VIP Support Analyst Milton Keynes - Onsite minimum 2 days a week 3 month contract Inside of IR35 £250 MAX My client, a large Bank, is looking for a IT Support Analyst who has extensive experience with Executive and VIP Support. Executive Support provides a ‘front-to-back’ support service to a customer base of the Top 200 most senior &...

  • Executive/ VIP Support Analyst

    3 weeks ago

    Milton Keynes, United Kingdom Lorien Full time

    Executive/ VIP Support AnalystMilton Keynes - Onsite minimum 2 days a week3 month contractInside of IR35£250 MAXMy client, a large Bank, is looking for a IT Support Analyst who has extensive experience with Executive and VIP Support. Executive Support provides a ‘front-to-back’ support service to a customer base of the Top 200 most senior & influential...

  • Desktop Support Analyst

    1 month ago

    Milton Keynes, United Kingdom Experis LTD Full time

    **PRIMARY PURPOSE OF THE JOB**Desktop Support is a key IT function and delivers the leading practice, customer-focused approach defined by VWFS' IT Services Strategy to all in VWFS UK, with associated high levels of service and satisfaction. They are also responsible for all audio and visual equipment in meeting rooms and ensuring that these are regularly...

  • Customer Operations Analyst Placement

    1 week ago

    Milton Keynes, United Kingdom Volkswagen Financial Services (UK) LTD Full time

    JOB TITLE: Customer Operations Analyst PlacementLOCATION: Milton KeynesCLOSING DATE: 2nd June 2024SALARY: £22,250, 27 days holiday plus Bank Holidays, loan car scheme, pension and a discretionary bonus. CONTRACT: July/August 2024 - July 2025Are you analytical and looking for placement opportunity that gives you real experience for the future and the chance...

  • Customer Operations Analyst Placement

    6 days ago

    Milton Keynes, United Kingdom Volkswagen Financial Services (UK) LTD Full time

    JOB TITLE: Customer Operations Analyst PlacementLOCATION: Milton KeynesCLOSING DATE: 2nd June 2024SALARY: £22,250, 27 days holiday plus Bank Holidays, loan car scheme, pension and a discretionary bonus. CONTRACT: July/August 2024 - July 2025Are you analytical and looking for placement opportunity that gives you real experience for the future and the chance...

  • Customer Operations Analyst Placement

    7 days ago

    Milton Keynes, United Kingdom Volkswagen Financial Services (UK) LTD Full time

    JOB TITLE: Customer Operations Analyst PlacementLOCATION: Milton KeynesCLOSING DATE: 2nd June 2024SALARY: £22,250, 27 days holiday plus Bank Holidays, loan car scheme, pension and a discretionary bonus. CONTRACT: July/August 2024 - July 2025Are you analytical and looking for placement opportunity that gives you real experience for the future and the chance...

  • Networks Support Analyst

    1 month ago

    Milton Keynes, Buckinghamshire, United Kingdom Jas Gujral Full time

    Infrastructure Network Support Analyst We are looking for an experienced Network and Infrastructure Support Analyst with at least 5 to 7 years solid hands-on expertise. good applications experience on windows platforms Windows Server – 2003 upwards experience with Application deployment via GPO’s a benefit experience with image deployment...

  • Executive/ VIP Support Analyst

    3 weeks ago

    Milton Keynes, Buckinghamshire, United Kingdom Lorien Full time

    Executive/ VIP Support Analyst Milton Keynes - Onsite minimum 2 days a week 3 month contract Inside of IR35£250 MAX My client, a large Bank, is looking for a IT Support Analyst who has extensive experience with Executive and VIP Support. Executive Support provides a ‘front-to-back’ support service to a customer base of the Top 200 most senior &...