Deputy COO/ Associate Director of Operations

3 weeks ago

Manchester, United Kingdom Greater Manchester Mental Health NHSFT Full time

Job summary

This is a new post, which includes operational leadership for the Manchester Care Group, but also as Deputy Chief Operating Officer you will take a strategic lead for 'Planned Care' services across the Trust in terms of their development and standardisation to achieve key performance indicators around patient access, waiting lists to improve and widen access to mental health services for children and adults needing mental health support.

The post holder will work closely with the Deputy Chief Operating Officer for Unplanned Care. This additional responsibility is reflective within the remuneration for the role, AFC Band 9. This is an exciting time for the Trust as we have recently appointed our new Chief Executive as we move along on our improvement journey as an evolving organisation whose passion and drive centres wholly around improving lives for those with mental health and addiction needs across Greater Manchester (GM). Due to our continued growth and development and recognising the diverse geographical footprint that we now cover.

Main duties of the job

The post holder, in conjunction with the Care Group Leadership Team, will develop strategic leadership for operational professionals across the care group ensuring the Trust strategy for strengthening the service user and carer is embedded across the Manchester Care Group and that the voice of people with lived experience and their carers is at the centre of decision making.

They will be responsible for service development and will embed continuous quality improvement and learning across all services to ensure service users and carers experience the best possible care. They are responsible for ensuring mechanisms are in place for employee involvement and engagement across the Manchester Care Group in order to develop an open and inclusive culture with a focus on employee health and wellbeing, equality and diversity.

They will focus on providing strong leadership to the Manchester Care Group and a designated portfolio of clinical and social care services ensuring they are clinically led, operationally partnered and academically informed. The post holder will also work with leadership teams within our care groups, and across place-based and system networks, to ensure that people with lived experience, and their carers and families, have a strong voice in decision making and service development

About us

Greater Manchester Mental Health NHS Foundation Trust (GMMH) is one of the largest specialist mental health providers in the country.

We provide inpatient and community-based mental health care to people living in Bolton, the city of Manchester, Salford, Trafford and Wigan, and a range of specialist mental health and addiction services, across Greater Manchester, the northwest of England and beyond. We also provide Health and Justice Services across various custodial settings.

We employ 6,690 staff to deliver services from 109 locations with an annual predicted turnover for 2023-4 of £ In a 12-month period, we expect to meet the needs of 97,533 service users.

Job description

Job responsibilities

The Deputy COO/ Associate Director of Operations is a key senior management and Senior leadership position with the responsibility and accountability to manage, develop, direct and lead service improvement and performance strategies and policies to ensure delivery of high quality, safe and efficient and effective patient care for Manchester and the wider Trust.

The role will work alongside the Associate Medical Director and the Associate Director of Nursing and Quality as part of the triumvirate leadership team for the defined Manchester Care Group. They will also lead the joint partnership agreement collectively with Manchester Local Authority around the delivery of the Section 75 contract.

This role has additional responsibilities deputising for the Chief Operating Officer and will take a corporate lead improving planned care and patient access across the Trust, to deliver improvement of all local and national planned care KPIs.

Ensure that the Organisational vision, strategic aims and objectives, values and culture of the Trust are actively promoted, and provide clear leadership and be a role model for their delivery.

Provide senior operational leadership and management to the designated Manchester Care Group as part of the collective leadership team on behalf of the Chief Operating Officer ensuring high quality delivery of all operational services.

Responsible for ensuring appropriate governance arrangements are in place, including risk management, health and safety, emergency planning (inc. business continuity) and Information Governance that support the organisational approach to governance and are in line with the Trusts risk management framework.

Ensure governance arrangements are maintained and tested to provide assurance that quality standards and outcomes are delivered for patients and their carers and that staff are supported in a safe environment.

Person Specification

Education

Essential

oEducated to master's level or equivalent experience or learning. oEvidence of CPD oRecognised management qualification

Desirable

oA relevant health or social care qualification at degree level.

Experience

Essential

oSignificant track record of employment at a senior level delivering high quality standards of performance to achieve national and local targets within a complex healthcare setting oEvidence of leading service change with colleagues. oSignificant experience of setting, monitoring and evaluating standards of care oExperience of workforce redesign oExperience of business planning and service change in complex organisations. oExperience of working in partnership with other organisations and senior director level officers to deliver services. oExperience working in a triumvirate structure oExperience of working in partnership with other organisations to deliver services with a wide range of stakeholder working partnerships. oExperience of managing financial resources at a senior level oExperienced appraiser and supervisor of staff. oExperience of delivery of integrated social care services

Desirable

oConsiderable recent experience in operational leadership roles in mental health or social care.

Knowledge

Essential

oHave an up to date knowledge of current health agenda locally and nationally oAn understanding of the role and contribution to the overall Trust agenda oSound Knowledge of clinical governance and effective systems of assurance and risk management. oComprehensive understanding of section 75 and social care agenda. oKnowledge and/or experience of policy development for health and social care at a national level.

Skills

Essential

oHighly motivated individual with strong personal integrity oGood organisational skills oGood team leadership skills oAbility to communicate with staff at all levels with colleagues within and external to the organisation Ability to listen, analyse problems and seek solutions. oDemonstrate a leadership style which supports the development of positive relationships and effective team work. oClear commitment to delivering quality user focused services. oResilient and able to perform effectively in pressurized environment oAbility and commitment to work as part of a corporate team. oUnderstand other functions Finance and HR. oInclusive and compassionate leadership and management style. oAbility to analyse complex issues and identify potential solutions oEffective motivator with strong influencing skills and personal credibility. oHighly developed communication skills oAbility and commitment to work as part of a collective leadership and corporate team. oProven skills in the development of alliances and partnership.

Desirable

oAbility to address difficult situations and problems including those relating to individual colleagues, by using effective problem solving techniques. oDemonstrates a drive and passion to deliver to a standard of excellence adopting a continuous learning approach.

  • Deputy Coo/ Associate Director of Operations

    6 days ago

    Manchester, United Kingdom Greater Manchester Mental Health NHSFT Full time

    The Deputy COO/ Associate Director of Operations is a key senior management and Senior leadership position with the responsibility and accountability to manage, develop, direct and lead service improvement and performance strategies and policies to ensure delivery of high quality, safe and efficient and effective patient care for Manchester and the wider...

  • Deputy Coo/ Associate Director of Operations

    4 days ago

    Manchester, United Kingdom Greater Manchester Mental Health NHSFT Full time

    The Deputy COO/ Associate Director of Operations is a key senior management and Senior leadership position with the responsibility and accountability to manage, develop, direct and lead service improvement and performance strategies and policies to ensure delivery of high quality, safe and efficient and effective patient care for Manchester and the wider...

  • Deputy COO/ Associate Director of Operations

    4 weeks ago

    Manchester, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

    This is a new post, which includes operational leadership for the Manchester Care Group, but also as Deputy Chief Operating Officer you will take a strategic lead for 'Planned Care' services across the Trust in terms of their development and standardisation to achieve key performance indicators around patient access, waiting lists to improve and widen access...

  • Deputy COO/ Associate Director of Operations

    4 weeks ago

    Manchester, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

    This is a new post, which includes operational leadership for the Manchester Care Group, but also as Deputy Chief Operating Officer you will take a strategic lead for 'Planned Care' services across the Trust in terms of their development and standardisation to achieve key performance indicators around patient access, waiting lists to improve and widen access...

  • Deputy COO/ Associate Director of Operations

    3 weeks ago

    Manchester, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

    This is a new post, which includes operational leadership for the Manchester Care Group, but also as Deputy Chief Operating Officer you will take a strategic lead for 'Planned Care' services across the Trust in terms of their development and standardisation to achieve key performance indicators around patient access, waiting lists to improve and widen access...

  • Deputy COO/ Associate Director of Operations

    3 weeks ago

    Manchester, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

    This is a new post, which includes operational leadership for the Manchester Care Group, but also as Deputy Chief Operating Officer you will take a strategic lead for 'Planned Care' services across the Trust in terms of their development and standardisation to achieve key performance indicators around patient access, waiting lists to improve and widen access...

  • Deputy COO/ Associate Director of Operations

    5 days ago

    Manchester, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

    This is a new post, which includes operational leadership for the Manchester Care Group, but also as Deputy Chief Operating Officer you will take a strategic lead for 'Planned Care' services across the Trust in terms of their development and standardisation to achieve key performance indicators around patient access, waiting lists to improve and widen access...

  • Deputy COO/ Associate Director of Operations

    1 month ago

    Manchester, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

    This is a new post, which includes operational leadership for the Manchester Care Group, but also as Deputy Chief Operating Officer you will take a strategic lead for ‘Planned Care’ services across the Trust in terms of their development and standardisation to achieve key performance indicators around patient access, waiting lists to improve and widen...

  • COO / Commercial Directors to work with SME businesses

    2 weeks ago

    Manchester, United Kingdom EVOKE MANAGEMENT LIMITED Full time €100,000

    Are you a COO / CommercialDirector who wants a better work / life balance? We work with SME businesses to help move their businesses forward. Most businesses can neither afford nor need a full time COO, but benefit enormously from the 'been there, done that' experience that our team of portfolio / part time Directors bring. If you've got at...

  • COO / Commercial Directors to work with SME businesses

    2 weeks ago

    Manchester, United Kingdom EVOKE MANAGEMENT LIMITED Full time €100,000

    Are you a COO / CommercialDirector who wants a better work / life balance? We work with SME businesses to help move their businesses forward. Most businesses can neither afford nor need a full time COO, but benefit enormously from the 'been there, done that' experience that our team of portfolio / part time Directors bring. If you've got at...

  • COO / Commercial Directors to work with SME businesses

    2 weeks ago

    Manchester, United Kingdom EVOKE MANAGEMENT LIMITED Full time

    Are you a COO / CommercialDirector who wants a better work / life balance? We work with SME businesses to help move their businesses forward. Most businesses can neither afford nor need a full time COO, but benefit enormously from the 'been there, done that' experience that our team of portfolio / part time Directors bring. If you've got...

  • Deputy Director of Finance

    2 months ago

    Manchester, United Kingdom Sellick Partnership Full time

    Sellick Partnershp are pro-actovely recruitijng for an interim Deputy Finance Director required to join an NHS organisation based in Manchester. My client is looking for an enthusiastic individual who is an experienced Deputy Finance Director to join theirdynamic and growing team on a full-time, temporary basis. As the Deputy Finance Director you will have...

  • Associate Director

    2 months ago

    Manchester, United Kingdom The University of Manchester Full time

    **About IT Services** IT Services at The University of Manchester is a diverse, fast-moving department that provides the technology that helps the University further its world-leading reputation. We’re currently looking to recruit a new Network Architect to join us on our journey. Find out more about our organisation and values: - IT Services: About us -...

  • Senior Coo

    3 weeks ago

    Manchester, United Kingdom Monetize More Inc Full time

    MonetizeMore is an 8-figure ad tech company that is a Google Certified Publishing Partner with 220+ full-time team members remotely based across the planet that empowers ad monetized publishers. MonetizeMore is seeking a results-driven COO to lead the mission-driven team, coach leaders and ensure high quality execution. This is your opportunity to...

  • Executive Asst to Deputy Director

    3 weeks ago

    Manchester, United Kingdom Cabinet Office Full time

    **Details**: **Reference number**: - 344030**Salary**: - £27,750 - £29,000- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Executive Officer**Contract type**: - Permanent**Business area**: - CO - Government Security Group - UK Security Vetting (Assurance)**Type of role**: - Other**Working pattern**: - Flexible...

  • Associate Director of Operations

    5 days ago

    Manchester, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

    Associate director for the Manchester care group will report to and be accountable to the chief operating officer at Greater Manchester Mental Health Trust.Working alongside the Associate director of nursing and quality and the Associate medical director they will lead the care group to deliver high quality, cost efficient mental health services for the...

  • Assistant Controller

    1 week ago

    Manchester, United Kingdom Ministry of Justice Full time

    Salary - £30,471 Number of jobs available - 1 Detail of reserve list - 12 Months Region - North West City/Town - Manchester Building/Site - HMP/YOI FOREST BANK MANCHESTER, M27 8FB Grade - EO Organisation Grade for HMPPS - Band 4 Post Type - Permanent Working Pattern - Full Time, Part Time, Part Time/Job Share, Flexible Working Role Type -...

  • Associate Director of Workforce Transformation

    3 weeks ago

    Manchester, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

    This temporary vacancy has arisen due to the secondment of the current postholder and provides a fantastic opportunity to join a large and diverse Mental Health Trust on a journey of improvement and transformation. You'll play a pivotal role in shaping the future of our workforce and organisational culture, building strategic, creative and forward thinking...

  • Associate Director of Workforce Transformation

    5 days ago

    Manchester, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

    This temporary vacancy has arisen due to the secondment of the current postholder and provides a fantastic opportunity to join a large and diverse Mental Health Trust on a journey of improvement and transformation. You'll play a pivotal role in shaping the future of our workforce and organisational culture, building strategic, creative and forward thinking...

  • Associate Director of Quality

    5 days ago

    Manchester, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

    Within a designated Care Group, as Associate Director of Quality & Health Professionals you will hold the quality of the service at the heart of everything you do. Your role, together with an Associate Medical Director and Associate Director of Operations, will be to implement quality standards, lead quality improvement and ensure the voice of our service...