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Administrator

2 months ago


Northampton, United Kingdom Motor Neurone Disease Association Full time

Administrator

Are you an organised professional with strong administration skills? Join our team as a Service Improvement & Transformation Team Administrator and play a key role in supporting our mission. 

Directorate Care Location Northampton Map Location NN3 6BJ Salary £25,000 per annum plus benefits Contract Type Permanent Hours 37 hours per week Closing Date 15/07/2024 Documents
(PDF, 3205.01kb)
(PDF, 3458.3kb)

As a Team Administrator, you will be responsible for efficient completion of all administrative tasks of our Service Improvement & Transformation Team. You will work closely with the Head of Service Improvement & Transformation, the Programme Lead, the Lead Research Nurse, and Project Managers, ensuring that projects are delivered on time and within budget. 

Your role will include assisting in the preparation of proposals, reports, and other communications, ensuring that all necessary documentation is received prior to Committee meetings. You will also accurately review, process, and approve grant applications for our Care Centre & Network, Community Service Programme, and Research Nurse Network, ensuring compliance with our Guidance Policy. You will need to identify requests that should be treated as exceptions and escalate appropriately. 

In managing support grant payments, you will handle tasks such as checking and authorising invoices, dealing with invoice queries, raising purchase orders, and maintaining precise records. Additionally, you will record actions and minutes from team meetings when required and ensure that all correspondence and actions are accurately logged in our CRM database. 

This role requires a professional who can undertake various tasks with a commitment to our core values. If you are dedicated, meticulous, and ready to contribute to a vital part of our Association, we invite you to apply and become a valued member of our team. 

Hybrid Working Expectations: up to 2 days per week office attendance 

(Flexibility to attend the office more regularly on occasion may be required to meet business

What are we looking for? 

An organised and detail-oriented individual with strong IT skills and proficiency in Microsoft Office packages. Experience with CRM databases is essential. 

You should be capable of managing and prioritising your workload effectively, even in a busy environment. Accuracy and attention to detail are crucial in this role. 

Strong communication skills, including an excellent telephone manner, are a must. You should possess excellent interpersonal and negotiation abilities, with the tact and diplomacy to persuade, influence, and appropriately challenge. 

A proactive approach to work and problem-solving is vital. Knowledge of relevant GDPR legislation and the ability to work within its guidelines are also required. 

For full role responsibilities please view the job description located within the Candidate Pack. 

Our Benefits 

 28 days holiday, rising to 33 days after 5 years’ service, plus Bank Holidays 

Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies 

Access to a 24/7 phone and video GP Service

Life assurance 

Confidential counselling helplines 

Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave

BenefitHub which offers lifestyle discounts and offers on everyday shopping 

Enhanced pension scheme

Opportunities for training and personal development 

Hybrid working 

How to apply 

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role. 

Strong IT skills and knowledge and experience of Microsoft Office packages. 

Ability to use CRM databases. 

Excellent level of accuracy and attention to detail. 

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

Alternative Applications 

To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please send your recorded application, ensuring you cover the supporting statement aspect to