Surgical Triage Unit Administrative Co-ordinator

4 weeks ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

Job summary

An exciting opportunity has arisen for an Administrative Co-ordinator to work within the Nottingham Emergency General Surgery Service on the Surgical Triage Unit and C31 . This role is central to ensuring that all elements of administration run smoothly for our areas - from the front door greeting our patients receive to providing the data necessary regarding discharges.

Main duties of the job

This role will provide administrative support for the Surgical Triage Unit (STU) and C31 including:

Day to day management of the reception team, supporting the Ward Managers in all aspects of people management and rota co-ordination.

Co-ordination and evaluation of all the administrative processes on STU and C31, to ensure that the administrative processes effectively support clinical services.

Provide comprehensive administrative and secretarial service to the nursing staff within the ward area, to include monitoring and ordering of stationary .

Provide administrative support and timely workforce & education information related to the nursing service as required by ward sister/charge nurse

To provide personal assistant support for senior members of the team/ ward manager.

To coordinate appointments for SAMS (Surgical Ambulatory Service )

Provide comprehensive administrative and secretarial service to the nursing staff within the ward area, to include monitoring quality and audit activity, data entry on STU and C31

The post holder will also support the provision of a high quality data collection and administrative service to the wider Nottingham Emergency Surgery Service as required by the Ward Managers.

About us

With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Job description

Job responsibilities

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

Person Specification

Training and Qualifications

Essential

4 GCSEs, Grade C or above including Maths and English A Level/NVQ 3 in Business & Admin - or equivalent experience

Desirable

ECDL RSA III or equivalent

Experience

Essential

Relevant administrative experience Experience of managing a small team Experience of managing data

Desirable

Experience of working within a clinical environment Experience with NHS software

Communication and relationship skills

Essential

Ability to work within a multi professional team Ability to facilitate communication within a team Able to work effectively as a role model

Desirable

Evidence of ongoing professional development Customer services training

Analytical and Judegment skills

Essential

Decision making and problem solving ability Ability to work under own initiative Strong attention to detail and accuracy

Desirable

Experience in service and system improvement Experience and ability to produce reports in a range of styles

Planning and Organisation skills

Essential

Ability to organise own work schedule, managing time effectively and working to deadlines Ability to delegate and organise work for others Demonstrate effective resource management

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