Lead Advisor

4 weeks ago

Stafford, United Kingdom Maximus Full time

General information

Job Posting Title Lead Advisor - ETE Date Thursday, April 18, 2024 City Stafford Country United Kingdom Working time Full-time

Description & Requirements

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

Responsible for motivating and developing IOM prolific offending cohorts to enter and remain in work. 

To case manage the service user journey, delivering interventions or signposting/referring to specialist support as per the action plan. 

To work with and update the probation practitioner and Police Offender Manager at all stages.

Responsible for the accurate identification of the most appropriate occupational direction and service user support needs (pre and post-employment), creating and delivering service user Action Plans which facilitate overcoming the identified barriers and achieving progression outcomes in work. 

To consider risk of reoffending and risk of serious harm and action plan accordingly.

Undertakes assessments on all referred service users completing an action plan if confirmed as suitable for the programme

Motivates service users to engage fully with the programme
Works alongside key stakeholders such as Police Offender Managers
Identifying suitable candidates for local labour market opportunities
Close liaison with Employer Engagement Officers to broker suitable opportunities
Case manages service users after completion of action plan
Delivers or organises delivery of interventions in the action plan
Signposts or refers to specialist and/or community services as appropriate
Tailors service user support to their individual needs and available local services
Identifies suitable candidates for a peer supporter role
Completes an Ongoing Support Plan and End of Service report at the end of service user contact
Records all service user contact on the Customer Approved System (CAS) and liaises with the Probation Practitioner as appropriate and in line with specification requirements
Manages cases within NPS risk management procedures
Meet PCC KPIs for their cases

Qualifications & Experience

Skills and knowledge in supporting people into employment or training opportunities
Experience of working with people from disadvantaged communities
Experience and skills in working with priority groups as in G1 specification (desirable)
Experience of people development in an individual and group environment
Experience of working to structured targets and deadlines

Individual Competencies

Ability to build effective working relationships with service user cohorts to motivate and support them into employment, training or education
Ability to motivate/inspires service user to change and engage with other organisations
Able to build strong relationships with employers, statutory, voluntary and partner services
Ability to deliver interventions in the specification to engage service users
Adapts methods/learning styles to individual service users on an individual and group basis
Outcome/goal-focused
Disability Confident (including LDD support)
Able to manage challenging behaviour/de-escalation
ICT proficient
Strong written and verbal communication.
Strong team player with a positive and flexible approach to both work and colleagues.
Creative problem-solving skills and a positive approach to challenging and overcoming limiting beliefs
Ability to plan and organise workload to meet required targets and deadlines
Understanding of how to affect positive behaviour change and committed to promoting desistence in ex-offenders
Awareness of safeguarding and ability to work within NPS risk management procedures
Awareness of issues relating to supporting ex-offenders into employment or training

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