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Administrator

3 months ago

West End, United Kingdom Anchor Hanover Full time

Hours - 37.5

Reporting into the Home Manager, responsibilities will include:

Implementing and maintaining effective administration and financial systems to meet location, customer and any external requirements. To be accountable for providing accurate information as required and ensuring admin processes and documentation are in place. Managing transactions in line with financial procedures and ensure reporting systems are maintained in the absence of the manager. Complying with CQC essential standards and Anchor procedures.

Required knowledge & experience:

Level 2 Business Administration or Customer service level 2. Previous experience of working in an office environment. Understanding of financial procedures, debt management, income collection and payroll processes, along with budget management. Managing customers’ personal monies and an understanding of confidentiality and data protection within a care setting. Health & safety in the workplace.

Required skills:

Computer literate with experience of a variety of IT packages. Well organized with good planning skills. Able to produce and present numerical data accurately with attention to detail. Able to work individually and as part of a team.

Please note, Anchor does not currently offer sponsorship, hence you will already have the Right to work in the U.K.

Dawson Lodge in Southampton is home to well trained and helpful staff with rooms for up to 43 residents. At Anchor, we pride ourselves in providing 24-hour care and specialised services for elderly people, the beauty of our grounds, the quality of our catering and our engaging activities we deliver.

‘Rated Outstanding by CQC’ – October 2018 All new starters are assigned a mentor during their probation period and full induction process A warm, friendly and welcoming environment with long service staff and low staff turnover

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

Gym, fitness and wellbeing discounts Mental health support Flexible working options

Finance

Pension plan – contribute between 4% and 8% and we’ll match it or better Quick and easy pension transfer service Savings and financial advice, loans, free life assurance Discounts on shopping, holidays, phones, technology and more

Career

Ongoing personal and professional development programme Leadership Pathways online learning resources Career progression and promotion opportunities