Head of Property Management

3 weeks ago


Swindon, United Kingdom Deverell Smith Recruitment Ltd Full time

We are looking for a Head of Property Management for this independent estate agency in Swindon, managing a team of 7 property managers and a portfolio of approx 700 managed units.

This is an established and well thought of brand in the local area and the role has come available for the first time in 15 years with this firm.

With a female CEO this company puts customer service above all else and also recognises that to attract and retain their employees, male or female, that they may need to offer flexibility around working hours.

Salary £50-60k depending on experience

Job Description:

  • oversee the day-to-day operations of properties, including maintenance, repairs and cleaning with relation to the existing managed portfolio
  • Manage a team of 7 Property Managers and oversee a portfolio of 700 properties
  • Co-ordinate with contractors and vendors for necessary repairs and services and monitor the progress of all maintenance
  • Responding to tenant request and concerns in a timely manner
  • Organising quotes for repair/maintenance on behalf of landlords and overseeing works
  • Organising major refurbishments
  • Appointing, vetting and monitoring of contractors
  • Organising compliance checks and required Health and Safety certificates
  • Invoice authorisation
  • Organise move-in and move-outs and arrange check-outs accordingly
  • Reviewing check-out reports, assessing deductions and providing advice to Landlords
  • Propose appropriate deposit deductions and negotiate any disputes between the landlord and the tenant
  • Once deposits are finalised inform accounting department
  • Handling utility & council tax bills for managed properties on behalf of landlords
  • Residential Letting and Property management qualification required


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