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Golf Assistant

4 months ago

The Royal Town of Sutton Coldfield, United Kingdom The Belfry Full time

We have a fantastic opportunity for a Golf Operations Assistant to work in our dynamic team at The Belfry, England’s leading Hotel and Resort. We have 320 bedrooms, Rosette standard dining, five food and beverage outlets, fantastic leisure facilities including our 20 treatment rooms & pool and of course, what we are famous for…golf. We have a really exciting year ahead at The Belfry, starting with hosting The British Masters in August 2024, and continuing with the launch of new training and development opportunities and incentives.

 

Golf

 

The Belfry is synonymous with golf and has hosted the Ryder Cup four times – more than any other venue in the world. Our world class golf courses have produced some of the most dramatic moments in the history of the sport. They attract players from the UK and beyond looking to relive the Ryder Cup magic, improve their game, and to make use of the unrivalled state-of-the-art golfing facilities.

 

We have the largest on-site Golf retail shop in Europe, stocking the latest golf kit from some of the sport's biggest brands including Taylor Made, Callaway, Ping and Titleist for both men and women.

 

Salary 

The on-target earning potential for this role is £25,189.00 per hours compromising of a base salary of £23,795.00 plus a qualified estimate of £1394 gratuities per annum.

 

About the role

This role is a 40-hour contract an will involve shifts during the weekend and during the week.

Working as a Golf Operations Assistant your main duties are to provide excellent service to customers within all functions of the Golf Operation and to support the Golf Operation Management team in the smooth running of the Derby, PGA National and famous- Brabazon Golf Course, whilst maximising all revenue opportunities.

You will also be responsible for:

  • To undertake and complete starter duties and ranger duties to ensure the smooth running of the Golf Operation on a daily basis
  • To operate the Golf course shuttle bus, Bag Store and Bag Drop facility as and when necessary
  • To deal with customer enquires and queries in a polite and professional manner
  • To have an understanding and awareness of the resort and promote The Belfry and facilities to customers at every opportunity
  • To maximise revenue and departmental targets to increase revenue for the golf operation

 

About you

The ideal candidate will be passionate about golf and have experience either playing golf or comes from a golfing background.  You will also be  

·        Guest-focused and able to deliver exceptional customer service.

·        A clear and confident communicator

·        Passionate about working in a high-quality golf resort environment that celebrates individual and team success

 

 

Belfry Benefits

 

Wellness

 

·                Discounted gym membership and access to team-led fitness sessions, such as our Belfry running club

·                Team social events throughout the year

·                Belfry-wide wellness programme with external speakers, focusing on ‘mind, body & soul’

·                The Burnt Chef Project partnership, offering unlimited, fully-funded counselling and mental health support

·                Wagestream access to all employees – track earnings, saving accounts, and access to wages when you want

·                Healthcare schemes: life assurance, 24-hour GP, health cash-plans

·                Employee Assistance Programme

·                The Belfry is committed to the Hotelier’s Charter, demonstrating our commitment to our people

 

 

Showing some appreciation

 

·        Long service awards

·        Additional paid holiday for long service

·        Reward Vouchers

·        Free meals on shift in our canteen

·        Annual Belfry awards

·        Team appreciation events

·        Fantastic resort discounts across restaurants, bars, retail, and golf

·        Bed & Breakfast from £35 per room

·        Free staff parking

·        Relocation bonuses

 

Learning & Development

 

·        Excellent training and career opportunities

·        Internal career pathways programmes

·        Access to The Belfry Campus Learning

·        Commitment to developing our team through apprenticeship programmes

 

Making a difference

 

§  Belfry ESG committee, dedicated to delivering an environmentally sustainable business

§  Supporting industry, local and national charities

§  Pledges made on ‘Make Good Grow’, offering our team’s expertise and support to good causes