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Golf Assistant

3 months ago

Sutton Coldfield, United Kingdom The Belfry Full time

We have a fantastic opportunity for a Golf Assistant to work in our dynamic team at The Belfry, England’s leading Hotel and Resort. We have 320 bedrooms, 2 rosette standard dining, five food and beverage outlets, fantastic leisure facilities including our 20 treatment rooms & pool and of course, what we are famous for golf. We have a really exciting year ahead at The Belfry, starting with hosting The British Masters in August 2023, and continuing with the launch of new training and development opportunities and incentives.

The Belfry is synonymous with golf and has hosted the Ryder Cup four times - more than any other venue in the world. Our world class golf courses have produced some of the most dramatic moments in the history of the sport. They attract players from the UK and beyond looking to relive the Ryder Cup magic, improve their game, and to make use of the unrivalled state-of-the-art golfing facilities.

**Salary**

The on-target earning potential for this role is £25,189.00 per annum compromising of a base salary of £23,795.00 plus a qualified estimate of £1394 gratuities per annum.

**About the role**

Working within the driving range you will be required to undertake golf range operational duties, including retail, taking bookings and ensuring communications are answered and up to date while delivering exceptional service to every customer

You will also be responsible for:

- The smooth running of the golf academy and world-class jobs including range cleanliness, keeping ball levels to a maximum and ensuring all area are well presented
- To help promote custom fitting and golf tuition to maximise bookings and revenue
- To deal with customer enquiries and queries in a polite and professional manner
- To maximise revenue and departmental targets to increase revenue for the golf academy and golf operation

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**About you**

You will also be the following:

- Exceptional customer service and communication skills
- Passionate about working in a high quality retail environment that celebrates individual and team success

**Belfry Benefits**

**Wellness**
- Discounted gym membership and access to team-led fitness sessions, such as our Belfry running club
- Team social events throughout the year
- Belfry-wide wellness programme with external speakers, focusing on ‘mind, body & soul’
- The Burnt Chef Project partnership, offering unlimited, fully-funded counselling and mental health support
- Wagestream access to all employees - track earnings, saving accounts, and access to wages when you want
- Healthcare schemes: life assurance, 24-hour GP, health cash-plans
- Employee Assistance Programme
- The Belfry is committed to the Hotelier’s Charter, demonstrating our commitment to our people

**Showing some appreciation**
- Long service awards
- Additional paid holiday for long service
- Reward Vouchers
- Free meals on shift in our canteen
- Annual Belfry awards
- Team appreciation events
- Fantastic resort discounts across restaurants, bars, retail, and golf
- Bed & Breakfast from £35 per room
- Free staff parking
- Subsidised taxi service for those who don’t drive
- Live-in accommodation for up to 3 months
- Relocation bonuses

**Learning & Development**
- Excellent training and career opportunities
- Internal career pathways programmes
- Access to The Belfry Campus Learning
- Commitment to developing our team through apprenticeship programmes

**Making a difference**
- Belfry ESG committee, dedicated to delivering an environmentally sustainable business
- Supporting industry, local and national charities
- Pledges made on ‘Make Good Grow’, offering our team’s expertise and support to good causes