Operations Team Manager

1 week ago


St Ives, United Kingdom Marshalls PLC Full time

Operations Team Manager
St Ives
Competitive Salary & Benefits
Shifts: 12 hours Days/Nights rotating with only 1 Saturday morning every 3 weeks AND 4 consecutive days off every 2 out of 3 weeks (further details in the advert below)

Marshalls plc is the UK's leading hard landscaping manufacturer, we’ve been supplying superior natural stone and modern concrete products to the construction, home improvement, and landscape markets since the 1890s. We’re a Superbrand since 2010 and a successful FTSE 250 Did you know we’ve paved every street on the Monopoly board?
We’re leading the way in our industry by creating the UK’s first dual block plant at our St Ives Manufacturing site in Cambridgeshire Our state-of-the-art block plant will create an additional 200% manufacturing capacity and boost new product innovation. We’ll have the best range of technology, systems, and processes to make the finest landscaping products in the UK. Have a look at a recent video of the dual block plant coming together or read about it here

We now have a new opportunity for a Operations Team Manager to support our Operations Manager to exceed KPIs by ensuring that business objectives are cascaded through to our manufacturing teams, engaging the ‘hearts and minds’ of the company’s employees to create and sustain a pro-active culture in all disciplines across the business

This is a full-time position working 12 hours Days/Nights rotating with only 1 Saturday morning every 3 weeks AND 4 consecutive days off every 2 out of 3 weeks

So what's the mission?
Your mission is to lead an operations team (Circa 13) and operational activities defined to your area, some of which include overall safe operation of plant and equipment, safety, quality, waste and OEE targets and people management. You’ll ensure that process control checks and records are completed to company standards and escalation and management of quality incidents through a non-conformance process, guaranteeing all affected products or material is contained/controlled.

We pride ourselves on Health, Safety and Quality so you will maintain a safe working environment for all by behaving in a way consistent with safe working and proactively challenging colleagues if they are putting themselves or others at risk. You’ll support a zero-tolerance approach to breaches in safety standards, ensuring that everything (Pre-start checks, PPE, Lock-off, behaviours, contractor activity) within the assigned department/shift is compliant with policies/procedures and associated site controls.

You’ll be a team player and people person as you’ll be delivering team briefs/toolbox talks in a timely manner and spirit in which they are intended whilst ensuring that any initiatives are embraced and actioned in line with company guidelines. You must have previous people management experience to ensure you’re able to lead your team to success throughout the employees' lifecycle

The role will be 70% office based and 30% hands-on, however during busy periods you may need to flex to the needs of the business.

What are the mission-critical skills?

  • Previous experience operating in a medium/large manufacturing site with responsibility for a team of 10 or more employees
  • Excellent people management skills - employee relations, absence management etc.
  • Experience of maximising the potential of others including development and performance management
  • Excellent IT skills (Microsoft Excel, Outlook, Word etc)
  • Knowledge & understanding of Overall Equipment Effectiveness (OEE)
  • Experience in implementing continuous improvement/lean manufacturing techniques eg DMAIC, would be an advantage
  • IOSH Managing Safely / NEBOSH General Certificate and other relevant qualifications eg ILM, Lean Six Sigma desirable

Interested and want to know more?
Marshalls has invested heavily in its plant and operations equipment, with more investments planned for the future, giving you further opportunities to grow and develop your skills. We offer a working environment where you are encouraged to share experiences to help improve our processes. In return, we offer you a competitive salary, benefits package and the opportunity to join our thriving industry-leading plc

Benefits include:

  • 26 days holiday + bank holidays
  • Guaranteed Christmas holidays
  • Training and development opportunities
  • 5% employer matched pension scheme
  • Free onsite parking
  • Health care cash plan – support with Dental, Optical, Prescription costs and many more
  • Enhanced Maternity, Paternity and Adoption pay and leave
  • Cycle to work scheme
  • Employee discount on Marshalls products
  • Retailer discounts
  • Marshalls Wellbeing Centre
  • EE mobile phone discount – friends & family
  • Share purchase scheme
  • Life assurance
  • Job security working for the UK’s leading manufacturer of landscaping products


Equal Opportunities
Whoever you are and whatever your background, at Marshalls you’ll find a fair and supportive workplace. You are unique and we want you to bring every part of who you are to work, every day.

We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity – it’s the right thing to do We call this doing business The Marshalls Way.

We want our team to reflect the diverse nature of society and the communities we serve. Marshalls is a workplace where you are valued for the contribution you make, and where you can grow and develop by being entirely yourself

No agencies, thank you


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