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Parts Advisor

3 months ago

Banbury, United Kingdom Renault UK Full time

Renault Parts Advisor

Are you an organised, logical thinker with a proactive approach?

Do you thrive both independently and as part of a team?

If so, we have the perfect role for you, due to the expansion of our manufacturer models we are looking to recruit another Parts Adviser to add to our family.

Established for over 40 years, we are a proud family business known for providing a personal and friendly service. As main dealers in the industry, our reputation for excellence has been built on years of dedication and commitment to our customers and one of the consistently highest performing dealerships for Renault/Dacia/Alpine.

We treat all our staff members like family, and this sense of belonging extends to our customers. This is evident in our high retention rates, as generations of customers return to us for servicing needs and new vehicles.


Are you the right person for the job?

  • Clean driving licence
  • Experience preferred
  • Must be organised and logical
  • Proactive and able to work on own initiative
  • Strong team player
  • Attention to detail is crucial

What will your role look like?

  • Assist customers in finding the correct parts and accessories for their vehicles
  • Maintain accurate records of parts inventory and ensure stock levels are adequate
  • Place orders for parts from suppliers and handle special orders for customers
  • Promote and sell parts and accessories to customers, both in-person and over the phone
  • Provide technical information and advice to customers regarding parts and their applications
  • Process returns, exchanges, and warranty claims for parts
  • Maintain detailed and accurate records of transactions, sales, and customer interactions
  • Work closely with service technicians and other departments to ensure the timely and accurate delivery of parts.
  • Organise and manage the parts storage area to ensure easy access and retrieval of parts
  • Stay updated on new products, parts, and accessories, and attend training sessions as needed