Deputy Manager

1 month ago

Cardiff, United Kingdom YO! RESTAURANT Full time
Deputy Manager Operations - Cardiff St Davids Contract: Full Time
Salary: £32,400
Contracted Hours: 45

We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name.

We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.

We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey Our people are at the heart of what we do:
• You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
• You will be ambitious and hungry to learn.
• You will always strive to do your best.
• You will be enthusiastic and have a positive disposition.
• You will embrace challenges head on, with a willing can-do attitude.
• You will want to be part of our success story.

What you will be doing:

The role of the Deputy Manager at YO is to fully support the ASM in the entire operation of their YO Restaurant.

Working under the ASM and actively running shifts in the restaurant, you have a huge impact on all aspects of the business.

Although you are not quite an ASM yet, you are certainly learning all the aspects of the business to help you take that next step On a regular rotation you will be responsible for a host of different areas within the business which your ASM will assign to you.
These areas will include recruitment, training, scheduling, stock control, marketing, team communications, maintenance, safety and many more You will be a fantastic ‘Shift Runner’ who sets the bar in the restaurant for running the very best shifts Leading and inspiring our entire team you are obsessive about food quality, adherence to spec and can prepare each and every YO dish brilliantly.


Happy teams and Happy guests is the mantra by which you live and instil this modus operandi across your team. You are passionate about an incredible guest experience, developing your team and driving the profitability of your restaurant through great controls of all cost lines. Comfortable and natural in all roles, you are an inspirational presence in your restaurant, running high energy shifts and ensuring each and every day part delivers an outstanding experience for our guests and team – a typical day at YO for you, may involve opening and prepping in the kitchen and moving onto the floor at lunchtime to run a great shift, seamlessly floating between the two. You are a true all-rounder and highly credible.

We're proud to offer:

  • Fantastic working hours
  • Free YO food - What's your favourite YO dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu
  • Grow with YO- we will pay for you to achieve professional qualifications (up to Degree level) whilst you work
  • Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24/7 Employee Assistance Line
  • Discounted gym membership, cinema tickets, dining out and retail offers are all available by accessing our reward platform
  • 50% off your food every time you dine with us for you and 3 friends
  • Paid breaks - everyone working within YO gets paid for every break they take
  • Award-winning sustainability initiatives - We're committed to delivering progress against 9 UN sustainability goals, just some of the actions we've already taken include: 100% of all Salmon
    sourced from certified sustainable sources, Zero use of Species classed as MCS "Fish to Avoid"
  • 1/3rdof our Restaurant menu is plant-led and we are proud member of the Global Tuna Alliance
  • Free trip to Japan - our Annual Awards ceremony celebrates your success - with the winners being awarded a trip to Japan
  • Job security - Joining an award-winning, globally expanding business gives you the opportunity to grow your career alongside us

About us:

Come roll with us and be part of something big. Celebrate global success across:

  • Over 1500 retail kiosks globally (YO, Panku, Mai Taiko Snowfox & Bento)
  • Our Taiko manufacturing and distribution centre
  • 63 YO restaurants
  • 50 major retail partners
  • 3700 locations globally From Hawaii to Aberdeen

Our Values

Own it, Care About It, Make it Exceptional, Win Together.

Ready to Roll?

Come roll with us and play a key role by bringing people together to celebrate better food for everyone the Japanese way...

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