Temporary Staffing Coordinator

4 months ago

London, United Kingdom Lewisham and Greenwich NHS Trust Full time

Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.

Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.

We have recently launched our new vision and values to mark the LGT10 – the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.

To achieve this we value Respect, Compassion, and Inclusion; Being accountable  over   staying comfortable; Listening   over  always knowing best; and Succeeding together  over  achieving alone. 

Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as “good” or “outstanding” in over three-quarters of the services inspected by the Care Quality Commission.

Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.

LGT is a centre for the education and training of medical students enrolled with King’s College London’s GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.

We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.

Lewisham & Greenwich NHS Trust (L&G) are recruiting a Band 3 Temporary Staffing Coordinator. Candidates must possess extensive knowledge of flexible worker recruitment, engagement terms, and Agency Worker Regulations, alongside the capability to operate swiftly to deliver a comprehensive and high-quality Internal Bank Service.

Main duties of the job

Applicants must demonstrate substantial experience and a deep understanding of Temporary Worker engagement. Immediate involvement in all aspects of Temporary Staffing operational functions with minimal supervision is expected. Proficiency with Temporary Worker Booking and Worker Management Systems, including Optima, Bankstaff, and ESR, is essential.

The successful applicant will work flexibly within a large, skilled team of coordinators and administrators responsible for recruiting, managing, and coordinating over 4,000 bank and agency workers who support the Trust across all clinical and non-clinical areas. This role demands exceptional organizational skills and the ability to adapt rapidly.

Working for our organisation

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development Widening access (anchor institution) and employability Improving the experience of staff with disability Improving the EDI literacy and confidence of trust staff through training and development Making equalities mainstream

Detailed job description and main responsibilities

To support with the provision of excellent patient centred care through the supply of high quality temporary workers with the appropriate professional skills, experience, attitudes and behaviour for the role they are undertaking.

Working in conjunction with other members of the team to ensure the smooth administration of the service, meeting the temporary staffing requirements of the Trust.

To administer bookings, invoices, timesheets and any other relevant administrative tasks efficiently and effectively

Person specification

Essential criteria

Educated to GCSE level. Significant experience working within a service provider/sales environment at a comparable level

Desirable criteria

NHS Acute Trust Experience

Experience

Essential criteria

Previous experience in a similar role Previous negotiator/controller experience Previous experience of dealing with conflict and defusing difficult situations Previous recruitment experience Experienced in all areas of office administration Experience of dealing with people both internal and external Working as part of a team and act on own initiative

Desirable criteria

Preferably with the NHS

We reserve the right to close the post before the stated closing date, please apply early. We do not contact applicants with the outcome of the shortlisting. If you have been shortlisted, you will receive an invite to an assessment day or interview.

As a local employer and anchor institution we work closely with our community to recruit locally and we welcome applications from the widest variety of people to ensure our workforce are reflective of the local communities which we serve. We encourage all suitable candidates to apply including if you are Black, Asian or other ethnic minorities, live with a disability (visible or not) or are LGBT+. We have a number of active staff networks including Disability, LGBT+, Multicultural Inclusion and Women’s staff networks to bring staff together and celebrate diversity across our whole workforce. 

Please note, not all roles will meet the criteria for a skilled worker visa. 

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