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Risk Control Manager
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Overview
Pen Underwriting are seeking to recruit a Regional Risk Control Manager. You’ll be supporting the achievement of Company income and profit objectives by delivering an efficient, and technically proficient, survey and risk management service to underwriters and customers. How you'll make an impact Survey Authority: Trade Hazard Codes 1 to 6- £25m combined Material Damage/ Business Interruption TSI No restrictions on Liability exposures. • Undertake new business, renewal and post-loss surveys in accordance with Company philosophy, including production of reports and risk improvements, within service standards. Ensure timely feedback to Underwriters of any features of the risk that have an impact on underwriting decisions. Monitor and manage ongoing work position of own operational region, in conjunction with the Underwriting Director, to ensure efficient survey service. • Delegate authority to reporting Risk Control Surveyors as appropriate, where surveys exceed normal authority limits. • Manage, motivate and develop the Risk Control Surveyors under the job holder’s control and lead all aspects of the development of their technical skills by delivering technical training and guidance. • Maintain personal knowledge of all relevant technical and legal issues and disseminate appropriate information to ensure that the Risk Control Team, reporting Surveyors and regional underwriting staff are always kept fully informed. • Conduct audits of reporting Risk Control Surveyors to ensure technical standards are maintained and highlight training needs. • Work collaboratively with other parts of the organisation, especially the Claims, Underwriting and Sales teams. Key Performance Indicators Financial • Loss ratio objectives Relationships (Internal & External) • Effective management and support of reporting Surveyors • Completion of surveys within standards (region and personal) • Provision of risk management advice and information • Levels of complaints received and resolution of complaints • Effective liaison with Underwriting, Claims and Sales teams • Contribute positively to broker relationship building work of Branches Operations • Philosophies followed and technical standards achieved • Audits conducted • Compliant practices followed at all times • Achievement of regional and personal service standards and objectives People • Training needs analysed and plans produced and implemented • Performance appraisal and objective setting processes completed on time and maintained About you • 10 years + surveying experience • Excellent interpersonal and leadership skills • Experience working in a local insurance and risk management environment • CIP/ACII/AIRM/NEBOSH Cert. • Technical expertise in fire protection methods and systems and security systems (physical and electronic) • Expertise in trade processes and fire hazards • Knowledge of business interruption assessment and business continuity techniques • Risk assessment, control and loss prevention techniques • Knowledge of Health and Safety law and procedures • Eligible to work in the UK. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ 5 more days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…