Hotel Receptionist

6 days ago

Rotherham, United Kingdom Aimbridge Hospitality Full time

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.

What is in it for you?

As part of the Aimbridge team, you will have access to a suite of benefits that include

  • Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
  • Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
  • 24/7 access to our employee assistance programme
  • Career and lifestyle breaks – Allowing you to take time off for key life events.
  • Volunteer days – Up to two days per year to support a charity of your choice
  • Staff meals on duty
  • Uncapped incentives to reward you for your contributions
  • Staff Parking

A day in the life of…

As Receptionist, you will be the first and last point of contact for our guests, ensuring a smooth check in/out process for all. Ensure the Front Office Manager is kept fully aware of any relevant feedback from guests and other departments. Maximise room occupancy and use up-selling techniques to promote hotel services and facilities. Comply with hotel security, fire regulations and all health and safety legislation.

Based in the Mercure Sheffield Parkway Hotel, you will be part of a team of passionate people who know that being the best doesn’t always mean working around the clock.

 

What do we need from you?

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. 

You will ideally have previous experience in a customer service facing role. Experience with Microsoft Office and using Opera or another central reservations system would be beneficial. 

Please note that we are offering this role on a full time basis. As such we will only be accepting applicants who are age 18 or above, have no restrictions on their working hours and are flexible to work weekends when required.

At Aimbridge we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality.

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