Operational Super User

4 weeks ago

Pontefract, United Kingdom Superdrug Full time

An exciting opportunity has arisen to be part of the successful Superdrug Supply Chain; working within one of our three busy Distribution centres as a Super User.

This vacancy is for the Northern Region Distribution centre; based in South Elmsall, Pontefract. The shift will be predominately on our Afters, but flexibility will be required across all other shift patterns.

With over stores under our portfolio; we aim to deliver the BEST; The right product, in the right place at the right time; delivered at unbeatable cost, through a skilled and committed Supply Chain Team.
A Super User is the first line of Management who supports the Team Leaders with the Daily management/coordination of site operations; assisting with leading a team within a designated area of the Distribution Centre. A passion for results will ensure that all specified standards are maintained; if not exceeded. Working as “One Team” to ensure that operational efficiencies are identified and maximised; encouraging Growth & Innovation within the team, utilising appropriate resource and safe working practices; to help create a Supply Chain that makes our customer smile

Keys roles and responsibilities:
Plan and direct resource in your area, to meet business demands; escalating any concerns to your Team Leader
Engage colleagues to achieve daily target, prioritising workload and dissemination of resource where required
Continuously review operational progress against plan, analyse data and operate pro-actively to adapt the plan where required; escalating any performance concerns to the appropriate Team Leader
Complete KPI spreadsheet and trackers that demonstrate performance/efficiency data; communicating all issues to the appropriate Team Leader
Fully understand all policy, processes & procedures in your area; acting as a source of expertise to support colleagues throughout the daily operation
Own Safe Systems of work within the area that you are responsible for, ensuring % compliance amongst the team
Be an ambassador for driving good health & safety practices within the area that you work
Assisting the Team Leader with ad hoc projects and reports when required
Assisting the Team Leader with all People Management activities
Deputise as Team Leader when required
Working flexibly to meet the demands of the business

Key skills & attributes:
Proven experience within a distribution environment or similar
Ability to communicate and engage effectively, with team and colleagues
Good IT skills

Here's what's in it for you

  • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
  • 2 staff discount codes for yourself and a family member or friend
  • 30% discount on Superdrug Own Brand Products both in store and online
  • Company pension matching and bonus
  • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
  • Being part of more We are part of a group who work closely with Savers, The Perfume Shop and Three UK
  • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15, stores in 25 markets
  • Unrivalled Learning and Development programmes

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