Quality Assurance Manager

4 weeks ago

Liverpool, United Kingdom NHS Blood and Transplant Full time

Job Summary

In this vital role, you will ensure the safety and compliance of blood and tissue provided by NHS Blood and Transplant. Every year we collect, process and issue over 2.1 million blood donations nationally, as well as carrying out research into improving the safety of blood and discovering new ways to save lives. We also provide specialist medical advice, support and training to hospitals and healthcare professionals. Joining us, you will contribute to the delivery of quality assured products that save lives every day.

Managing a small team, you will proactively review and improve processes to ensure compliance. Your responsibilities will cover every aspect of quality assurance, as described, and defined by the principles of Good Practice. A key aspect of the role is the understanding and management of risk associated with planned and unplanned change that impacts on the quality and safety of products and services supplied by NHSBT.


Main duties of the job

The Quality Assurance Manager supports and develops NHS governance initiative and NHSBT Core purpose by assisting Assistant Director of Quality or nominee in partnership with leading functional stakeholders and project leads. This will include:

  • Developing and maintaining relevant compliance to accreditation standards, and improving service delivery to all stakeholders across national functions.
  • Minimising risk to the organ donation and retrieval pathway while maximising the number of organs available for transplantation.
  • Supporting operational improvement including LEAN principles and projects or workshops to identify areas for and methods to improve the service we provide.
  • Identifying, managing and mitigating risks in the business to ensure a consistency in quality across the organisation.
  • Utilising skills and knowledge to ensure that highly complex cross-functional problems and events are managed.
  • Leading Quality Assurance in national projects and activities, through quality consultancies.
  • Providing and advising on detailed reports to stakeholders as required.


You will be required to travel and spend time away from base, which will involve working irregular hours and overnight stays when required, with prior notice

You will be required to participate in the shift rota and on call rotas and to provide cover during operational emergencies.


About You

Experience and Knowledge

  • Specialist knowledge in medical legislation (GMP), EU Blood Directive, Tissues Directive, Organ Directive and associated Regulations, In Vitro Diagnostics Directive (CE Marking), Good Laboratory Practices (in research and clinical trials).
  • Specialist knowledge of Quality Control, monitoring and diagnostic testing. Including knowledge of the physiology and pharmacology of blood and tissues and their use in transfusion and transplantation.
  • Considerable experience in a regulated environment (Good Manufacturing Practice, GMP) or equivalent.
  • Knowledge of other relevant legislation such as Data Protection, Freedom of Information and Consumer Protection Act.
  • Knowledge of Finance, purchasing and estates; Statistics.
  • Extensive experience as a senior quality professional.
  • Substantial leadership and management experience.
  • Experience of working with Information Technology such as, MS Office suite (Word, Excel and PowerPoint).


Qualifications and Training

  • MSc in transfusion/transplantation or relevant science and examination of professional body e.g. FIBMS or diploma from BBTS or BSHI. OR equivalent specialist experience.
  • Demonstrates commitment to own continued professional development (CPD).


Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.


About Us

At NHS Blood and Transplant, we’re incredibly proud of the many talented people who come together every day to make our organisation the very best it can be. We have clearly defined values that are centred around offering exceptional care to our donors and their families. We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers.

It’s an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme.

We are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with and positively encourage applications from all sectors of the community.

Three small words, one big difference - Caring, Expert and Quality.

Together we'll save and improve more lives than ever

This vacancy will close at 23:59 on Wednesday 1st May 2024.

Interviews are anticipated to be held on week commencing 13th May 2024 subject to confirmation.

For informal enquiries please contact Name: Mark Whelan, Job Title: Regional Quality Assurance Manager Contact Details: mark.whelan@nhsbt.nhs.uk


Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification.

Please also view the benefits information sheet which details the benefits of working for NHSBT and the hours of work, salary, leave entitlement etc. for this role.

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