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Sales Administrator

4 months ago

Aylesford, United Kingdom Pineapple Contracts Full time

JOB TITLE:              Sales Administrator

LINE MANAGER:   Assistant Sales Manager

LOCATION:           Aylesford, Kent. Office based

HOURS:                  7.30am – 4.30pm

A bit about the role;

We are looking for la Sales Administrator to support our dynamic team in Kent. With a passion for customer service and a knack for organisation, you'll thrive in this role, assisting with sales administration, customer inquiries, and maintaining our CRM system.

Some of the key responsibilities

  • Supporting the sales team with administration tasks as directed.   
  • Liaising with customers by phone regarding sales requirements.
  • Preparing customised quotes to prospective and existing customers.
  • Consistent and detailed use of CRM system to track and manage all sales activities and pipeline opportunities.
  • Assisting as necessary with regards to delivery/after-sales enquiries
  • Taking accountability for all Post Order admin: checking colours, product queries, following up lead time requests, post-delivery calling.
  • Data cleansing, inputting data from mail merges
  • Other ad hoc tasks or projects to support the sales team as directed.

Requirements

  • You will be qualified at degree level in a business-related subject.
  • Strong background in administration.  
  • Previous experiencing in a direct customer facing role.
  • Proven experience of using a CRM or similar system.
  • Proficient in MS Office packages – namely Outlook and PowerPoint
  • Passion for customer service and building strong customer relationships.
  • Excellent written and verbal communication skills
  • You embody our company people values:
    • Teamwork - Collaborate effectively with humility, appreciating and integrating individual skills and perspectives to achieve collective goals
    • Committed - Dedicate yourself fully to your role, going above and beyond with self-motivation and loyalty to achieve individual, team, and company goals
    • Ownership - Take full responsibility for your work, performance, and conduct, acting with integrity, staying organised, and learning from feedback and mistakes.
    • Positive - Approach tasks with optimism and innovation, viewing challenges as opportunities, and bringing energy and enthusiasm to inspire and motivate others.
    • Responsive - React quickly and effectively to needs and feedback, prioritising tasks with urgency, embracing change, and maintaining a proactive approach.

Why work for us

Pineapple is a leader in designing and manufacturing innovative furniture solutions for challenging environments. A family run company started in 1975, Pineapple is now a global business with headquarters in Kent (UK) and offices in France, Germany and the USA.

Pineapple still runs by its original ethos of creating mindfully designed furniture that not only works effortlessly and looks great but also helps foster a calm and supportive environment. Join Pineapple and be part of a team that is dedicated to making a difference through quality, innovation, sustainability and exceptional customer care.

Benefits

What we offer you

    • Proudly featured in The Sunday Times as one of the Best Places to Work 2024
    • Competitive pay
    • Pension scheme
    • Healthcare Cash Plan – You can claim for medical expenses, dentist or optical services, as well as access to 100s of deals and discounts
    • 23 days annual leave + UK bank holidays
    • Extra day’s leave for your birthday
    • Workplace nursery scheme
    • On joining we'll plant a tree in your honour
    • Regular team socials and events
    • Monthly pizza Friday
    • Fruit and snacks are provided daily
    • Employee referrals bonus scheme
    • Recognition of excellence/Employee rewards schemes
    • Company volunteering day
    • High quality office environment
    • Sustainability focused business
    • Free onsite parking / walking distance from train station

We are an equal opportunities employer. We welcome applications from all suitably qualified persons.

Agencies we know where you are if we need any support, thank you for your interest in working with Pineapple.