Client Care Coordinator
Found in: Talent UK C2 - 2 weeks ago
Job summary
As a Client Care Coordinator, you will be provided with bespoke training, tailored to equip you in assisting with safe and effective abortion care to our clients. Previous experience of working within sexual and reproductive health is not a requisite of this role.
Working within our main clinic you will be joining a friendly team of both clinical and non-clinical colleagues who empower our clients to make reproductive choices that are right for them.
Main duties of the job
The Client Care Coordinator role is made up mainly Administrative tasks which can include carrying out Phone Consultations, data processing, record archiving, reception desk management and liaising with clients during their care with MSI UK. This list is not exhaustive and progression opportunities are based on competencies.
Putting client-centred care into practice requires the backing of the whole organisation, we are looking for a passionate and committed Client Care Coordinator to join our team within our Oxford centre.
Supporting within a clinical environment, we have well-established protocols and support systems that reinforce a values-driven organisational culture, with a focus on care and leaving no one behind.
About us
At MSI UK, we know that our most valuable asset is our people, and our success depends on our ability to do things well and enjoy what we do, as we providethe best possible care and support to our clients.
Being one of the worlds leading providers of sexual and reproductive healthcare, we have a simple vision: to empower clients to make the reproductive choices that are right for them. Only when choice is a reality for each of us, can we create a better, more equal world for everyone.
Our client-centred care philosophy means respecting our clients as active partners in their own service, caring about who our clients are, their experiences, and how they feel before, during and after they access care with us.
Were proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.
MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.
Job description
Job responsibilities
For more information about the role, please view the job description:
Person Specification
Experience
Essential
IT experience Experience with Customer service-
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