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Junior IT Collaboration Analyst
3 months ago
Working hours: Minimum of 35 hours per week
Interview date: To be confirmed
The IT department are seeking a talented Junior IT Collaboration Analyst who enjoys working in a hands-on role.
As Junior IT Collaboration Analyst you will provide technical support for the collaboration tools such as MS Teams and Teams rooms and backend supporting infrastructure. Responsibility for phones (landline and mobile) and calling plans are also within the remit of the team and as technologies converge it is envisaged this role will take an active part in all collaboration tools.
In addition, this role will provide technical support to a variety of IT projects as new products are investigated and commissioned.
Our IT department supports users across locations, comprising of a comprehensive IT infrastructure delivering several line-of-business systems which reach out to all staff.
Therefore, within this role you will be working with people at all levels throughout The Salvation Army, ensuring that the organisation gains maximum benefit from its investment in IT Infrastructure.
To be successful you will be educated to degree level and/or with equivalent relevant practical experience of Microsoft Teams and a minimum of ITIL foundation.
The Salvation Army is both a Church and a Charity, putting our faith into action by offering practical help for people without discrimination, standing up for those who are vulnerable and fighting against injustice.