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Food & Beverage Team Leader / Arweinydd Tîm Bwyd a Diod

4 months ago

Conwy, United Kingdom National Trust Full time

Summary

*INTERNAL APPLICANTS ONLY PLEASEThe National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us. We’re looking for a Food and Beverage Team Leader to join us. Because we are in a rural area, please think about how you’d be able to get here for work, before applying for the job. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. Hours: 1350 annualised hours per annum. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year Salary: £11.86 per hour / £16,011 per annum Duration: Permanent

***YMGEISWYR MEWNOL YN UNIG***

Mae’r Ymddiriedolaeth Genedlaethol yn enwog am ei bwyd a’i lletygarwch . Mae gennym ni 185 o gaffis dros Gymru, Lloegr a Gogledd Iwerddon a hoffem i chi ymuno â ni. Rydym yn chwilio am Reolwr Tîm Bwyd a Diod i ymuno â ni. Oherwydd ein bod ni mewn ardal wledig, gofynnwn yn garedig i chi feddwl sut fyddech chi’n ein cyrraedd ni ar gyfer gwaith, cyn i chi wneud cais am y swydd.  Buddion: rydym am eich helpu chi i warchod y pethau sy’n bwysig i chi, fel cynilo ar gyfer eich dyfodol, gostyngiad ar eich siopa bwyd wythnosol, neu eich annog chi i gael cydbwysedd rhwng gwaith a bywyd. Darllenwch ein pecyn isod i weld pa fuddion yr ydym ni’n eu cynnig i chi. Oriau: 1350 awrs y flwyddyn. Mae’r rôl hon yn seiliedig ar oriau blynyddol, lle gall nifer yr oriau yr ydych yn eu gweithio bob mis amrywio, fodd bynnag telir eich cyflog mewn 12 rhandaliad cyfartal dros y flwyddyn. Cyflog:  £11.86 yr awr / £16,011 y flwyddyn Contract cyfnod penodol tan 28 Chwefror 2025 Hyd: Parhaol

What it's like to work here

To find out more about what it’s like to work in a food and beverage team for the National Trust, 
I ddysgu mwy am sut beth yw gweithio mewn tîm bwyd a diod yn yr Ymddiriedolaeth Genedlaethol, cliciwch yma i wylio ein fideo.

What you'll be doing

As a Team Leader, you’ll be giving day-to-day support to your team, to make sure they’re consistently giving great service to everyone who comes to the café. This is a busy, lively place to work, so you’ll need to be adaptable.Your focus will be front of house, dealing directly with people and serving them food and drink. Crucial to this role will be your love of working with people, your positive ‘can-do’ attitude and your desire to provide an outstanding service.Using your excellent eye for detail, you’ll make sure all displays and signs are accurate, and that the food is looking good. At times, you may need to help the kitchen team with preparing food.You’ll also be supervising the induction and training of colleagues, to help build a team that’s dedicated to great service and to giving people a day to remember.We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.  Please also read the full role profile, attached to this advert.

Fel Arweinydd Tîm, byddwch yn rhoi cymorth bob dydd i’ch tîm, i sicrhau eu bod yn cynnig gwasanaeth gwych yn gyson i bawb sy’n dod i’r caffi. Mae hwn yn fan gwaith prysur, bywiog, felly bydd angen i chi fod yn hyblyg.

Eich ffocws fydd y blaen tŷ, yn ymdrin yn uniongyrchol â phobl ac yn gweini bwyd a diod iddynt. Yn hanfodol i’r rôl hon fydd eich brwdfrydedd dros weithio gyda phobl, eich agwedd ragweithiol, gadarnhaol a’ch awydd i gynnig gwasanaeth rhagorol.Gan ddefnyddio eich llygad rhagorol am fanylder, byddwch yn sicrhau bod yr holl arddangosfeydd ac arwyddion yn gywir, a bod y bwyd yn edrych yn dda. Ar adegau, mae'n bosibl y bydd angen i chi helpu tîm y gegin i baratoi bwyd.Byddwch hefyd yn goruchwylio’r gwaith o sefydlu a hyfforddi cydweithwyr, i helpu i ddatblygu tîm sy’n ymroddedig i wasanaeth gwych ac i roi diwrnod i’w gofio i bobl.Byddwn yn rhoi sesiwn gynefino i chi sy’n addas i'r swydd, a hyfforddiant alergenau a diogelwch bwyd, ac unrhyw fentora sydd ei angen i'ch helpu chi yn eich rôl. Gallwch gofrestru am ragor o hyfforddiant a datblygiad pe dymunech. 

Who we're looking for

No experience is needed, but we’d love to hear from you if you’re:•Friendly and adaptable, with a positive ‘can-do’ approach.•Enthusiastic and willing to learn. •A people person, who cares about communicating well and giving great service.•Aware of health and safety compliance.•A problem solver, who can lead and support a team every day.

Does dim angen profiad, ond byddem wrth ein bodd yn clywed gennych chi os ydych chi’n:•Gyfeillgar a hyblyg, gydag agwedd ragweithiol a chadarnhaol at waith.•Brwdfrydig ac yn awyddus i ddysgu. •Mwynhau ymwneud â phobl, ac yn frwd dros gyfathrebu’n dda a rhoi gwasanaeth gwych.•Ymwybodol o gydymffurfiaeth ag iechyd a diogelwch.•Gallu datrys problemau, ac arwain a chefnogi tîm bob dydd.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Tax-free childcare scheme

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme 

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places