Spa Therapist

4 weeks ago

London, United Kingdom The Dorchester Full time
Job description

We care about your career and are known for having the absolute best people in the industry. When you join us as a Spa Therapist at The Dorchester Hotel you start a unique opportunity to become celebrated as the very best in your field at one of The Sunday Times Top 10 Best Places to Work. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll do

You'll love what you do and take pride in delighting our guests:

  • Our Spa Therapists are responsible for taking exceptional care of our guests and providing an excellent standard of a wide range of spa treatments which include variety of massages and beauty treatments as well as facials and nails polishing. This will also include retailing skin care to guests, completing consultation forms accurately and maintaining high standards in their treatment room in accordance with spa standards  all to ensure our guests receives nothing but the best experience. 
  • Sometimes our guests have special requests involving requesting their preferred therapist, or the way in which they prefer to have a treatment performed or changing their mind at the last moment. Our spa therapists take this in their stride and have a high level of intuition and empathy. Sometimes our guests join us to celebrate special occasions and most of these requests are fulfilled by our Spa Therapists.

The items shared are the essence of a day in the life of a Spa Therapist, but we'll make sure you are provided with specifics on how we care for our hotel.


What you'll get

As a Spa Therapist at The Dorchester, here are just some of the great benefits you will receive:

  • Fantastic Employee bonus scheme and Excellent Service charge
  • Complimentary stays including breakfast across the Dorchester Collection Hotels 
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection
  • Vibrant Social events that bring employees together including Summer party and Winter ball
  • Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
  • Apprenticeship, training and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
  • £ 1000 bonus when you recommend a friend
  • Access to immediate well being advice, because We Care about our employees

What you'll bring

  • Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Spa Therapist / Beauty Therapist you’ll have the opportunity to bring these to life and continue to create our legacy. 
  • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
  • English is the primary language used in our hotel. You can comfortably communicate in this language.

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