Band 3 ACA

Job overview

Are you currently working for SCAS as a Band 2 Ambulance Care Assistant?

Would you like to take the next step on your career pathway?

Are you proud to provide the very best care to all PTS Patients?

Do you demonstrate the SCAS Values of professionalism, caring, innovation and teamwork every day?

If so, we have an exciting opportunity for Band 2 Ambulance Care Assistants to progress to Band 3 in Hampshire (Basingstoke, Totton, Eastleigh, Gosport and Portsmouth).

If you are successful and based at another location or all the vacancies are full at your station, you may be offered the chance to move to another location that has a vacancy available.

Main duties of the job

We’re looking for people who :

• Have GCSE at grade C or above (or equivalent) in Maths or English or demonstrable experience
• Have an Excellent attendance record
• Are fully meeting and exceeding development targets
• Are fully embracing the SCAS values of Teamwork, Innovation, Caring and Professionalism

and who can:

• Communicate effectively both orally and in writing
• Undertake risk assessments for the administration of medical gasses
• Use computerised communication systems and mobile phones and assist others in the use of these.
• Mentor and buddy up with new recruits, setting a good example.

Working for our organisation

Benefits we offer:

• Full training and support when you join and ongoing throughout your employment with us.
• Holiday entitlement is 27 days rising to 29 days after 5 years and 33 days after 10 years, plus 8 bank holidays (pro rata for part time).
• Enrolment into the NHS Pension Scheme.
• Access to continual professional development and opportunities within SCAS and the NHS.
• Occupational Health support along with an Employee Assistance Programme.
• NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.

About Us

South Central Ambulance Service NHS Foundation Trust provides a range of emergency, urgent care and non-emergency healthcare services, along with commercial logistics services.

The Trust delivers most of these services to the populations of Berkshire, Buckinghamshire, Hampshire and Oxfordshire as well as non-emergency patient transport services in Surrey and Sussex.

We serve a population of over 7 million and answer over 500,000 urgent calls a year. We employ 4,551 staff who, together with over 1,100 volunteers, enable us to operate 24 hours a day, seven days a week.

Detailed job description and main responsibilities

OVERALL PURPOSE/ROLE SUMMARY :

The post holder is required to provide a support service to patients and SCAS PTS staff in relation to the delivery of patient’s property / medications etc that can not be conveyed with the patient at the time of transport.

The post holder will be required to transport low to middle dependency patients to and from treatment centres in a comfortable, caring, compassionate, empathic and reassuring, timely manner to defined standards in order to assist in the provision of an efficient and effective Patient Transport Service.

To have the ability to effectively communicate with patients, relatives and health service colleagues.

To provide a quality service to the patient, their relatives and carers ensuring their safety whilst in the care of South Central Ambulance Service NHS Trust

MAIN DUTIES AND RESPONSIBILITIES :

• The post holder will be expected to plan their journeys, taking into account patient appointment timings along with the routes they should take, to ensure an efficient and effective service.
• To drive vehicles carefully with every consideration being given to the passenger, any equipment, the vehicle itself, other road users and to comply with Road Traffic Legislation.
• The post holder is required to undertake daily vehicle checks to ensure that the ambulance vehicle is roadworthy; these checks shall include for example, Oil, Water, Fuel, Tyre Pressure and tread condition, Lights, Warning Devices etc.
• To enter any vehicle defects into the vehicle defect book and record on any computerised system as required in accordance with Polices and Procedures.
• To administer ‘ambulance nursing’ to an appropriate skill level in accordance with training received. This will include the administration of Oxygen in accordance with prescribed/clinical guidelines.
• To manoeuvre patients into ambulance vehicles using either the patients wheelchair or the vehicle equipment such as stretcher, wheelchair, carry chairs and secure both patient and equipment within the vehicle using the appropriate equipment as per training received.
• To have the physical ability to use the Moving Patient equipment provided; this will include the use of all types of carrying equipment such as chairs, stretchers lifting aids etc.. This will require to risk assess the best way to undertake moving of patients taking into consideration their needs, both medical and cultural needs.
• To promote and maintain good internal and external communications links with patients, colleagues and associated services and health service colleagues to provide an efficient and effective service to the patient and customer.
• To operate any communication system supplied /fitted / operated by the Trust in accordance with its Policies and Procedures.
• To participate in the PTS Rota relating to the covering of shifts and duties as required / directed.
• To undertake and complete appropriate induction and core skill training as required to facilitate the correct level of care to the patients whilst in the care of the post holder, First Aid at Work, Core Driving, Conflict Management, Manual Handling, Child Protection, Health and Safety etc.
• To undertake all training as required by the Trust, to include core update training.
• To wear Personal Protective Equipment (Uniform etc) as supplied by the Trust. This equipment should be kept clean and tidy and worn to the required standard in accordance with the Trust’s Policies and Procedures.
• The post holder will be responsible for recording information accurately using either computerised systems or hard copy as required and submit in a timely manner.
• To accurately complete any administration information and documentation as required and ensure that it is submitted in accordance with current Standard Operation Procedures and Trust Policies and Procedures.
• To complete any incident reporting paperwork to include injury to patient, self or vehicle in accordance with Trust Policies and Procedures.
• To comply with all the Trust’s Policy’s and Procedures.
• To participate in the Trust’s response to major incidents and any such duties as directed.
• To undertake any such operational duties that may be required in order to assist in the provision of a quality service in line with the Trust’s contractual obligations
• To work with and to the standards set within the Ambulance Competency Framework culminating in the Trust’s appraisal scheme and associated continual professional development.

Person specification Qualifications and Training Essential criteria

• Full manual UK driving licence with no more than 3 points for speeding (any offence relating to drink/drugs on the licence will be rejected)
• Community First responder Qualified
• GCSE at grade C or above (or equivalent) in Maths or English or demonstrable experience

Desirable criteria

• Evidence of self development CPD / Portfolio

Knowledge and Experience Essential criteria

• Previous customer service experience
• Demonstrable experience as an ACA

Desirable criteria

• Previous patient care experience
• Previous shift working experience
• Previous NHS experience

We actively welcome job applications from candidates who have a disability or who are members of the BAME, LGBTQ+ and Armed Forces community (including: Reservists, Veterans, Spouses and Cadets). Here at SCAS we are proud to have a workforce that reflects the diverse community we serve. Applicants who have a disability or are members of the armed forces community who meet the minimum shortlisting criteria for their post of interest will be invited for an interview and/or assessment (where applicable).

Please be assured that any requests for reasonable adjustments will not negatively affect your application.

As well as standard NHS benefits like generous holiday entitlement and an excellent pension scheme, we offer lots of extras for our staff.

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