IT - Infrastructure - 3rd Line Support Technician
3 weeks ago
Are you interested in working for a rapidly evolving company?; Want a career where no two days are the same?; Want the flexibility to work from one of our many offices across the UK?
Who are Azets
Azets are a leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics, we have over a wide network of employees and an abundance of inspiring opportunities to join one of our many offices
We are a top ten accountancy firm in the UK and are the number one largest SME practice.
The opportunity
The opportunity
The purpose of the IT infrastructure team is to provide structure, control, and monitoring of the functions responsible for diverse technical operations which generally involve hardware, software, and networking in both physical and virtual environments. The main goal is to minimise downtime, maintain business productivity and optimise business processes with technology.Day to day duties
Receive incoming demand from IT helpdesk for complex issues, resolve via a combination of core own skills and liaison with infrastructure team Monitor and maintain the overall IT infrastructure Provide 3rd line support to IT BAU team Escalate more complex issues to senior infrastructure teamWhat are we looking for?
Working knowledge and understanding of a range of networking and connectivity to maintain a secure and performant network Understand and operate relevant security practices, change management processes Understands maintenance processes and applies them in working practices
What's in it for you?
Our benefits include hybrid & flexible working, birthday leave, professional subscription and much more. You can find out more about how we reward our colleagues -
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