Ward Clerk

4 days ago


North Shields, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

Job summary

An opening has become available for a friendly and enthusiastic Ward Clerk to join our busy Team in Endoscopy at North Tyneside General Hospital.

Although the post is based at North Tyneside, you may be asked to provide cover on one of our other sites in extreme circumstances.

This post is part time, Monday - Friday with a rotational Saturday.

Main duties of the job

To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals. To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning. To input data regarding all admissions, transfers and discharges onto Patient Administration System. To provide an efficient administration and clerical service to unit staff, visitors and patients.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Job description

Job responsibilities

To act as first contact to patients undergoing procedures. To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning. To input data regarding all admissions, transfers and discharges onto Patient Administration System. To provide an efficient administration and clerical service to unit staff, visitors and patients. Person Specification

Qualifications

Essential

Previous experience of office or reception experience Understand Data Protection Act and the need for confidentiality. Computer literate Knowledge of Patient Administration System for admissions, transfers and discharges gained through in-house training and induction. Able to work with minimum supervision and show initiative.

Desirable

ECDL NVQ Customer Care Knowledge of software packages such as word and access/excel.
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