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Rehoming & Welfare Coordinator (Dog Rehoming)

3 months ago


London, United Kingdom Battersea Dogs & Cats Home Full time

More details

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.

Our Dog Operations Team is responsible for delivering the highest standards of animal welfare and care for every dog in their journey through Battersea, from intake, to their care and assessments and then to rehoming. We are looking for an individual to join this team as a Dog Rehomer to provide the highest level of customer service to customers whilst ensuring the best outcomes for the dogs in Battersea’s care. They will do this by engaging with customers looking to rehome a dog and identifying potential matching dogs, ensuring positive outcomes for both the dogs & customers. They will also support with daily management of dogs and identify suitable rehoming criteria for dogs once they have completed their assessments and create their rehoming profiles.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year for full time employees (pro-rated for part-time employees)
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Working with our animals:

Working with our rescues is a very rewarding experience. Your work plays a vital role in giving our dogs and cats a chance at finding their forever home. Everyday will be different and will come with its own unique challenges. We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.